Happy Face Family Child Care

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. - One of the outlet covers is missing in the nap room - Children's bedsheets are touching each other when stored in the closet. Children's blankets are stored in separate bags. - The kitchen counter is cluttered and there is no workspace for food preparation. This is a repeated contravention to inspection #WBET-D5QR6D. - Paper towels that children used to dry their hands after using the bathroom were left on the counter instead of disposing them into a container with lid. - Recycling items are stored in one of the sinks.

Corrective action. Licensee will ensure that a healthy and safe environment is provided at all times

A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

Observation. - Rust was observed on the storage cart that is within reach from children. - One of the bikes is missing the rubber handles and sharp metals are exposed. Rust was also observed on the bike

Corrective action. Licensee will ensure that the equipment are in good repair.

The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent.

Observation. Care plan not developed in consultation with the parent or any person requested by the parent.

Corrective action. Licensee will develop a care plan with the parent or any person requested by the parent.

A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.

Observation. Attendance records between January - April 2026 were reviewed. Children's absences were not recorded on those record. During inspection, only three of the five children were signed in.

Corrective action. License will ensure to keep an accurate record to show children's attendance and absence.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. Nine children's files were reviewed, and three of them are missing an emergency contact, and two of them had their parents as their emergency contact. This is a repeated contraventions to inspection #WBET-DGDNGL.

Corrective action. Licensee will ensure that there is an emergency contact for each child that is not the legal guardian

The licensee must not permit a person over the age of 12 to be ordinarily present on the premises of a community care facility while children are present, unless the person is of good character and the licensee has obtained a criminal record check for that person.

Observation. A criminal record check for a person over the age of 12 who is ordinarily present is expired.

Corrective action. Licensee will ensure there is an valid criminal record check for anyone over the age of 12.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. Files for six children were reviewed. An emergency contact was not available for two children.

Corrective action. The manager will ensure an emergency contact is available for all children.

A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child.

Observation. The following are accessible to children in the bathroom: Sunscreen, Paneten and antibacterial wipes.

Corrective action. The Licensee will ensure these items are not accessible to children.

A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

Observation. The backyard fence is unstable on the east side of the yard and is propped up with a wooden post.

Corrective action. The Licensee needs to ensure that the fence is stable and either repaired or replaced.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. Bar soap is being used on a cloth to clean the bathroom. This does not sanitize the surface. Cloths hanging in the kitchen that are used to wipe children's faces are not laundered daily basis.

Corrective action. The Licensee will ensure that a solution that sanitizes is used to clean the bathroom and that all cloths are washed daily

In respect of a record referred to in this Division, a licensee must (c) produce records, on demand, to the medical health officer.

Observation. Files for two children were not available. The staff person said the facility has the files although she did not know where to find them.

Corrective action. The Licensee will ensure files for all children are available for inspection.

Observation. Facility staff are using a highchair for time-out.

Corrective action. Staff are no longer using a highchair for time-out.

Observation. Staff were not recording incidents of a child regularly biting and scratching other children.

Corrective action. The manager will ensure all incidents of biting and scratching are recorded in the minor incident log.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. The following were observed: -The kitchen counter is cluttered and there is no workspace for food preparation. Items stored on the counter pose a tipping hazard. -Two cloths hanging in the bathroom are used by more than one child. This is repeat noncompliance. -There are no bottles of sanitizing solution in the facility to clean and sanitize equipment and high touch areas. -Items of soiled clothing were in the bathroom sink.

Corrective action. The manager will declutter the kitchen counter, remove the cloths that are being used by more than one child, ensure there is a bottle of bleach/water solution in the facility and remove the soiled clothing from the sink.

A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

Observation. Foam is exposed on the seat of a high chair making it difficult to sanitize.

Corrective action. The manager will make sure there is no exposed foam on the high chair.

A licensee must (b) promote healthy eating and nutritional habits.

Observation. Children are being provided candy during the day.

Corrective action. The manager will stop giving candy to the children at the facility.

A licensee must: (b) have an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

Observation. Bottles of water and several food items in the emergency kit supplies had expired. Food for emergencies is being stored in a kitchen cupboard with no way of taking it out of the facility in an emergency.

Corrective action. The manager will add food and water to the emergency kit and will make sure these items have a current expiry date. All of the emergency supplies will be kept in a container that is easy to take out of the facility in the case of an evacuation.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. Files for seven children were reviewed. Contact information for a doctor or medical clinic was not available in two files.

Corrective action. The manager will make sure the required information is in all children's files.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. A current criminal record check was not available for a staff member. The manager stated the staff has a valid criminal record check but she could not locate it. This is repeat noncompliance.

Corrective action. The manager will make sure a current criminal record check is available at the facility for the staff member.

A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child. Observation (CORRECTED DURING INSPECTION): A container of urine was accessible to children on the bathroom sink. This was removed during the inspection.

A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

Observation. Areas of drywall are exposed throughout the facility. This is repeat noncompliance and was noted on routine inspection #WBET-CF5S9G dated June 6, 2023.

Corrective action. Please ensure children do not have access to drywall.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. Cloths that are hanging in the bathroom are used by more than one child to dry hands. This i repeat noncompliance and was noted on routine inspection #WBET-CF5S9G dated June 6, 2022. Cloths hanging by the kitchen sink that are used to clean children's faces are not laundered on a daily basis. Children's toothbrushes are being stored so that they touch each other. The three sink dishwashing method is not being followed.

Corrective action. Single use cloths must be used to dry hands and cloths in the kitchen must be laundered on a daily basis. If the dishwasher is not used all dishes must be washed, rinsed, sanitized and air dried. Each child's toothbrush must be stored separately.

A licensee must (a) ensure that each child has healthy food and drink according to the Canada's Food Guide.

Observation. The fridge temperature was 5.6c.

Corrective action. To ensure safe storage of food please ensure the fridge temperature is between 0-4c.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. Contact information for a medical clinic and emergency contacts was not available for one child.

Corrective action. Please ensure contact information for a medical clinic and an emergency contact is available for all children.

A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.

Observation. A medical insurance number was not available for one child.

Corrective action. Please ensure a medical insurance number is available for all children.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. A staff persons criminal record check expired in May 2022. This is repeat noncompliance and was noted on routine inspection #WBET-CF5S9G dated June 6, 2022.

Corrective action. All staff must have a valid criminal record check.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. Although there are paper towels in the bathroom children at times use cloths that are hanging on the bathroom cabinet to dry their hands. These cloths are used by more than one child.

Corrective action. Please ensure that children only use single use towels.

A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

Observation. Areas of drywall are exposed in the facility.

Corrective action. Please ensure children do not have access to any areas of drywall.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. One file is missing contact information for a doctor/medical clinic and for emergency contact persons.

Corrective action. Please ensure all files contain the required information.

A licensee must ensure that children have at all times immediate access to an employee who (a) holds a valid first aid and CPR certificate, provided on completion of a course that meets the requirements of Schedule C.

Observation. A staff person who is at times alone with children does not have a valid first aid certificate.

Corrective action. Please ensure children have access to a person with valid first aid at all times.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. A staff person has an expired criminal record check.

Corrective action. Please ensure all staff have a valid criminal record check. The manager said this staff will not be left alone with children until they have a new criminal record check.

A licensee must keep, for each child, a record showing the following information: (i) a photograph or digital image of the child, and other information that can be used to readily identify the child in an emergency.

Observation. A photo is not available for one child.

Corrective action. Please make sure a photo is available for all children.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. Criminal record checks for the manager and one other person living at this address expired on March 23, 2021.

Corrective action. Please make sure a valid criminal record check is available for everyone living at this address. The manager stated she will apply online for these to be renewed.

A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

Observation. The following were observed and discussed with the manager: - All outdoor toys and ride on equipment need cleaning. - Broken plastic bin with sharp edges (pink) within the toy shelving unit needs to be replaced or removed.

Corrective action. Please ensure that all indoor and outdoor furnitures are clean and in good repair while children are in care.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. The following were observed and discussed with the manager today: - Cleaning spray bottles: there were no spray bottles( cleaners) available within the facility to sanitize and clean the equipment and high touched surfaces, e.g. table, chairs, toys, counters, change mats, etc... - Changing Pad: facility has a portable folding changing pad for daily diapering use. LO discussed/ suggested to consider other type of changing pad for diapering; for better support, comfort and anti-bacterial surface for proper sanitization.

Corrective action. Please ensure that a healthy and safe environment is provided to children at all times while in care.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (f) evidence that the person has complied with the Province's immunization and tuberculosis control programs.

Observation. Staff file was reviewed; immunization status form was missing staff's signature and date.

Corrective action. Please ensure all staff's files are complete.