Willowbrae Academy North Van

• CARE AND/OR SUPERVISION / Continuous Supervision RequiredNon-critical

  Children are supervised at all times by a person who is an educator, an assistant or a responsible adult. [CCLR Sec. 39(1)]

  Observation. Licensing observed that staff were engaged in diaper changing, sunscreen application, and assisting children with preparing to go outside. Children were observed without supervision while all staff were occupied with tasks during outdoor transition, this increase the risk of incidents to occur.

• RECORDS AND REPORTING / Care PlansNon-critical

  The licensee does not keep a current care plan for each child requiring extra support. [CCLR Sec. 58(1)]

• RECORDS AND REPORTING / Records For Each ChildNon-critical

  A record for each child containing the name, sex, date of birth, medical insurance plan number and immunization status is not kept. [CCLR Sec. 57(2)(a)]

No violations recorded at this inspection.

• PHYSICAL, EQUIPMENT AND FURNISHING / Play Area, Materials and EquipmentNon-critical

  The entire outdoor play area is enclosed and constructed in a manner that is suitable for the age and development of children, and ensures that children are free of harm. [CCLR Sec. 16(3)(a)(b)]

  Observation. The playground sheds do not lock or latch.

No violations recorded at this inspection.

• CARE AND/OR SUPERVISION / Standards to be maintainedNon-critical

  The community care facility is operated in a manner that promotes the health, safety, dignity of the children in care. [CCALA Sec. 7(1)(b) Standards to be Maintained]

  Observation. This program continues to struggle with cleanliness, sufficient toys and materials for children which is in turn reflects the overall respectful care of children.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  The facility, the furniture, equipment, fixtures and supplies are of sturdy and safe construction.  They are easy to clean, and are clean and in good repair and free from hazards. [CCLR Sec. 13(2) and Sec. 15(1)(a)]

  Observation. Furniture, shelves, walls, floors all have visible dirt and debris present and are not clean. Gate broken. Cupboard accessible to children has a door broken.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. Carpet edges are curling up. Corner edge of glass walls in one classroom is damaged creating a hazard. Toys in bathroom on floor and shelves above sinks overflowing with items that could easily fall.

• PHYSICAL, EQUIPMENT AND FURNISHING / Play Area, Materials and EquipmentNon-critical

  Play materials and/or equipment are not safely constructed, free from hazards and in good repair. [CCLR Sec. 16(4)(b)]

  Observation. The book shelf had a few books present, all of these books were torn, damaged, missing pages. Cushions in classroom were visibly soiled and torn.

• PROGRAM / Program of activitiesNon-critical

  Children are provided with a comprehensive and coordinated program of indoor and outdoor activities that is designed for the development and care of the children, and is appropriate for the age and development of the children. [CCLR Sec. 44(1)(a)(b)(c) and Schedule(G)]

  Observation. Each classroom is supplied with minimal equipment / toys / materials / decor to support the developmental needs of the children.

• CARE AND/OR SUPERVISION / Standards to be maintainedNon-critical

  The community care facility is operated in a manner that promotes the health, safety, dignity of the children in care. [CCALA Sec. 7(1)(b) Standards to be Maintained]

  Observation. All of the classrooms have change tables outside of the washroom, somewhat adjacent to the sink. In one classroom, this table is close to the classroom entrance door and partially in the play / activity area thus limiting the level of privacy that would be appropriate to support the privacy and dignity of children being changed.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. There is a carpet that is curling up at the edges in one classroom.

No violations recorded at this inspection.

• CARE AND/OR SUPERVISION / Behavioural GuidanceNon-critical

  Behavioural guidance is appropriate to the age and development of each child. [CCLR Sec.51(1)(a)]

  Observation. LO observed staff coming from behind and picking up a child, without warning , and taking the child for a diaper change. LO observed a staff telling children what not to do, rather than using positive guidance strategies, staff were using very loud voices when directing children. Staff telling the children, "no thank you" in response to undesired behaviours rather that offering age appropriate support / teaching / guidance.

• CARE AND/OR SUPERVISION / Standards to be maintainedNon-critical

  The community care facility is operated in a manner that promotes the health, safety, dignity of the children in care. [CCALA Sec. 7(1)(b) Standards to be Maintained]

  Observation. LO observed a staff using a very loud voice telling a child they had a stinky poo poo diaper, the staff said this several times very loudly. The physical environment continues to be unclean, have visible debris on multi surfaces which does not support the health, safety nor dignity of children in care. The schedule is for the whole group of children not based on individual needs.

• HYGIENE AND COMMUNICABLE DISEASE CONTROL / Health and HygieneNon-critical

  There is an established program to instruct children in, and to practise the rules of, health and hygiene. [CCLR Sec. 46(1)]

  Observation. Children are using the washroom and hand washing sinks without direct adult supervision.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. The classrooms continue to be in need of a thorough cleaning and regular daily cleaning. There was food and debris on the floor, the windows and mirrors had a considerable amount of grime on them, some of the small area rugs are visibly dirty and in need of replacement or a deep clean. The washroom had large amounts of toilet paper on the floor, there were toys on the floor as well as water on the floor creating a slipping hazard. The latch to one of the nap rooms has come off and a child kept running into the nap area, the sliding door was easily pushed open and shut - there is a risk to a child getting caught in the door or being isolated and left behind in this separate space.

• PROGRAM / Program of activitiesNon-critical

  Children are provided with a comprehensive and coordinated program of indoor and outdoor activities that is designed for the development and care of the children, and is appropriate for the age and development of the children. [CCLR Sec. 44(1)(a)(b)(c) and Schedule(G)]

  Observation. LO observed toddlers colouring, with very few wax crayon options on white paper, the outline of a mitten. The crayons were circular , 1" in diameter, one child put the whole thing in their mouth, this was not noticed by staff but pointed out to staff by LO. Some of the classrooms have limited materials / supplies and toys and age appropriate furniture.

No violations recorded at this inspection.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. Some area rugs in classrooms have edges turned up creating a tripping hazard. By nature of this light weight style of carpet, the edges will continue to turn up easily. Double sided tape or furniture placement may help reduce this issue as this has been an ongoing concern. All classrooms continue to exhibit debris on walls, floors, shelves and counters.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. There is visible debris on walls and glass in classrooms. Area rugs are turned up on edges creating tripping hazards.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. There is a carpet in one classroom with curling edges creating a tripping hazard. Walls, glass in several classrooms was visibly dirty. The inside of one fridge was dirty. One bathroom had toilet paper and paper towels on the floor, water on the floor, potty seats on the floor and many stools / stepping stools ( overcrowding creating tripping hazards)

• MEDICATION / MedicationNon-critical

  Medications that staff have agreed to administer are readily accessible to staff and are administered in the correct dosage at the correct times. [CCLR Sec. 53(1)]

  Observation. There is an Epi pen for a child with an Anaphylaxis allergy yet no prescription / printed pharmaceutical tag exists on the Epi pen.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. There were several carpets with the edges curling up. All the classrooms had debris, dirt build up on shelves, surfaces, children's seats and trays. Area foam mats were worn and torn, preventing them from being adequately cleaned and sanitized. Fridge Thermometers were above permissible temperatures. Diaper creams were being stored on low shelves accessible to children. Diaper change mat cleaning practice ineffective. Soothers stored in fridges all together in a tray. Potty seats on floor and in a pile in bathrooms, adequate sanitation not evident, multiple step stools in bathrooms that created tripping hazards. Child walking around with drinking cup / bottle with straw. Long strings on bags accessible to children presenting a choking hazard. Toys on shelves of diaper changing stations in classroom. Children's drinking cups on floor.

• RECORDS AND REPORTING / Care PlansNon-critical

  For each child requiring extra support, the care plan does not show the courses of action recommended by health care professionals to address the needs of the child requiring extra support. [CCLR Sec.58(1)(b)]

  Observation. There was a child in attendance that had an anaphylaxis care plan, however, in the plan the family requests the program administer Benadryl first or for the hives that may appear first as a reaction to the life threatening allergy.

No violations recorded at this inspection.

• CARE AND/OR SUPERVISION / Behavioural GuidanceNon-critical

  Behavioural guidance is appropriate to the age and development of each child. [CCLR Sec.51(1)(a)]

  Observation. Licensing observed an Under 3 years child crying, staff told her, " You're a big girl, you're fine, no crying"

• HYGIENE AND COMMUNICABLE DISEASE CONTROL / Health and HygieneNon-critical

  There is an established program to instruct children in, and to practise the rules of, health and hygiene. [CCLR Sec. 46(1)]

  Observation. One classroom uses a paper towel roll. Children do not have access or opportunity to handwashing after diaper changing.

• HYGIENE AND COMMUNICABLE DISEASE CONTROL / Health and HygieneNon-critical

  Any surface used for food preparation, storage or consumption is not also used for changing diapers. [CCLR Sec. 46(2)]

  Observation. In one classroom the diaper changing mat is adjacent to a drying rack with place mats and sanitized toys present.

• LICENSING / Posting and Advertising of License and CertificateNon-critical

  The certificates, or copies of certificates, of early childhood educators and assistants are prominently displayed in the facility. [CCLR 11(4)]

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. Food on floor / carpet area in classroom. Water on floor and counters in bathrooms.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  The facility, the furniture, equipment, fixtures and supplies are of sturdy and safe construction.  They are easy to clean, and are clean and in good repair and free from hazards. [CCLR Sec. 13(2) and Sec. 15(1)(a)]

  Observation. Pocket doors to washrooms are broken and difficult to open and close, limiting children's access to handwashing and toilets / potties.

• PHYSICAL, EQUIPMENT AND FURNISHING / Furniture, Equipment and FixturesNon-critical

  Furniture or equipment for sleeping is used by only one child at a time, is clean and comfortable, and is appropriate for the size, age and development of the children intended to use it. [CCLR Sec. 15(2)]

  Observation. Beds and bedding were stacked in such a way that bedding was touching each other.

• CARE AND/OR SUPERVISION / Behavioural GuidanceNon-critical

  Behavioural guidance is appropriate to the age and development of each child. [CCLR Sec.51(1)(a)]

  Observation. Crowding around art easel with limited guidance and support.

• CARE AND/OR SUPERVISION / Standards to be maintainedNon-critical

  The community care facility is operated in a manner that promotes the health, safety, dignity of the children in care. [CCALA Sec. 7(1)(b) Standards to be Maintained]

  Observation. Diaper changing occurring in open space ( high traffic / zero privacy) with no opportunity for quality engagement between caregiver and child.

• HYGIENE AND COMMUNICABLE DISEASE CONTROL / Health and HygieneNon-critical

  Any surface used for food preparation, storage or consumption is not also used for changing diapers. [CCLR Sec. 46(2)]

  Observation. In one of the rooms the diapers were being changed on a counter that also had dishes and placemats drying beside the diaper change area.

• HYGIENE AND COMMUNICABLE DISEASE CONTROL / Health and HygieneNon-critical

  Liquid hand soap and single use towels are not readily available at all hand wash sinks.

  Observation. Two programs did not have access to a washroom ( sinks or toilets) as the door to this washroom was broken. There was not apparent alternate option.

• LICENSING / Posting and Advertising of License and CertificateNon-critical

  The certificates, or copies of certificates, of early childhood educators and assistants are prominently displayed in the facility. [CCLR 11(4)]

  Observation. No certificates posted.

• MEDICATION / MedicationNon-critical

  Medications are not accessible to children. [CCLR Sec. 53(2)]

  Observation. There was a tube of antibiotic cream within a child's reach on the counter in the classroom.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. Diaper change mats have tears and rips. Diaper cream on floor and mats, change mat not being sanitized in between use. Staff changing several diapers in a row without changing gloves or washing hands. Food on floor in play areas and diaper changing areas. Bin of dirty laundry from day before present in one classroom. Diaper Genie in one room not closing , appeared broken.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  The facility, the furniture, equipment, fixtures and supplies are of sturdy and safe construction.  They are easy to clean, and are clean and in good repair and free from hazards. [CCLR Sec. 13(2) and Sec. 15(1)(a)]

  Observation. The pocket doors that control access to the washroom are broken on two separate sides preventing access. The door to the outside playground is broken and not closing properly creating a finger pinching hazard.

• PHYSICAL, EQUIPMENT AND FURNISHING / Furniture, Equipment and FixturesNon-critical

  Furniture or equipment for sleeping is used by more than one child at a time. [CCLR Sec. 15(2)(a)]

  Observation. Bedding was stacked and stored in such a way as to be touching each other, sheets and blankets.

• RECORDS AND REPORTING / Records For Each ChildNon-critical

  A record for each child containing any special instruction respecting the childs diet, medication, participation in a program of activities, or other matter relevant to the childs care that is given by the childs parent to the licensee and agreed to by the licensee is not kept. [CCLR Sec. 57(2)(h)]; A record for each child containing any medication administered to the child, including the amount and the time at which the medication was administered is not kept. [CCLR Sec. 57(2)(f)]

No violations recorded at this inspection.

• HYGIENE AND COMMUNICABLE DISEASE CONTROL / Health and HygieneNon-critical

  Liquid hand soap and single use towels are not readily available at all hand wash sinks.

• PHYSICAL, EQUIPMENT AND FURNISHING / EnvironmentNon-critical

  A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

  Observation. Slipping hazards caused by water on the floor were present, shared paper towel rolls on wet counters were present, toilet paper was on the floor, potty seats that are intended for individual use did not appear to be cleaned and sanitized and stored as to prevent limit the spread of germs. The quad strollers that are used to transport children to the roof top playground had food debris in them and in the bottom baskets.

• PHYSICAL, EQUIPMENT AND FURNISHING / Safe Play Space Standard of PracticeNon-critical

  Enough shaded areas have not been provided to protect children from sunburn and sunstroke. [Director of Licensing Standard of Practice - Safe Play Space] ; Trees have not been provided to help provide shade as well as to absorb noise and promote air quality. [Director of Licensing Standard of Practice - Safe Play Space]

  Observation. There are a couple of small sails up to provide shade however, the playground was very hot for the children.