Early Learning Society Of Kamloops - Main Campus

• C10.1 - Are children provided with a healthy and safe environment, and protected from harmful actions?Non-critical

  Observation. The incident report states that an employee restrained a child. Restraints are not an age and developmentally appropriate form of guidance. The review of the child's registration information demonstrates that the child does not have a care plan that authorizes use of restraints as a behavioural guidance technique. As the child does not have a care plan noting restraints are permitted to be used, the use of restraints is determined to be a harmful action that is not permitted. Notify Licensing of steps taken to reduce risk of recurrence of restraints being used as a form of behavioural guidance by March 25, 2026.

No violations recorded at this inspection.

No violations recorded at this inspection.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. The Facility Licensing Officer met with the facility Manager and Licensee Contact to discuss the current system in place for developing a care plan. The complaint outlined that the facility had not created a care plan for a child requiring extra support upon registration in the facility, and that the plan was not developed with parental and professional extra support as requested by the parent. During the inspection it was discussed that a care plan had not originally been developed for a child in care registered at the facility who required a plan. The Manager and staff are currently reviewing all care plans to ensure that they are designed to demonstrate how the facility will support the child in care's individual needs, including specific, measurable actions to be taken through physical changes to the affected programs, or changes to programming required to support the child in question. It was discussed that care plans will include time lines that are measurable, where applicable, to supporting changes in behaviour or abilities. The Licensing Officer also discussed that compliance with the care plans must also be documented and be available for review as necessary. Upon review of the care plan in question and the discussion with the Manager and Licensee Contact, the complaint was substantiated.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. Upon review of a sampling of employee records it was observed that certificates of qualification validations were not on file.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. Some fridges in the care programs registered above 4 degrees Celsius, above the maximum allowable temperature. During inspection it was observed that a fence in the Infant/Toddler play area has a gap at the bottom that is wide enough to allow a child to crawl under it.

• C1.1 - Does the licensee continually inform licensing of any significant changes to the structure or operation of the facility?Critical

  Observation. The complaint alleges that educator's certificates aren't posted. During the complaint investigation, Licensing observed a classroom where certificates were posted inside the classroom and the substitutes certificates were posted behind a large shelfing unit, where you couldn't see them. The complaint is substantiated. Display educator/assistant certificates in a prominent place.

• C2.1 - Are written policies and procedures in place to guide employees in all matters regarding the care and supervision of children?Non-critical

  Observation. The complaint information received alleged the facility is not prepared for emergencies due to the recent power outages. Based on the review of facility documentation and conversations with staff, Licensing determined there was a lack of details outlining how the facility would prepare for, mitigate, respond to, and recover from any emergency. This includes a lack of cell service and when the power goes out, there is no ability to call for emergency services within the building. The complaint is substantiated. Revise emergency plan and procedures to prepare for, mitigate, respond to, and recover from any emergency. The complaint information received alleged that when the facility closes down programs due to a lack of staffing, only certain parents are called while others aren't. This is outside Licensing's mandate. Unrelated to the complaint, Licensing reviewed the information provided to parents regarding refunds for prepayment and determined there is no written statement provided to parents outlining the terms and conditions upon which a refund of all or any of the prepayment will be made. Ensure a repayment statement is provided to parents setting out the terms and conditions on which a refund of all or any of the prepayment will be made.

• C3.2 - Are persons qualified and appropriately replaced?Critical

  Observation. One employee's certificate of qualification is expired, therefore until the certificate is renewed, they will qualify as a Responsible Adult.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. Upon review of a sampling of employee records it was noted that one employee's certificate of qualification had expired.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. Upon review of a sampling of child records, it was noted that care plans are required for some children's files. Discussed when a care plan is required and what is required in a care plan.