Hope Valley Childcare Centre

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. One of the cubbies is not attached to the wall. Can act as a topple hazard.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before June 30, 2025

  11010 - CCLR s.13(1)
• RECORDS AND REPORTING

  The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent.

  Observation. There is a child who appears to require a care plan. There is limited information available in regard to the diagnosis, signs and symptoms and course of action. Discussion had with Manager about creating a more in depth care plan for child.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before June 30, 2025

  19250 - CCLR s.58(2)(a)

No violations recorded at this inspection.

• STAFFING

  Despite this section, during the half hour before a care program begins and the half hour after a care program ends, a licensee may permit children who would otherwise be grouped in different care programs, and who are arriving at or leaving the community care facility, to be grouped together and supervised other than as required under Schedule E if (b) a total of 8 or fewer children are present at the community care facility, of whom no more than 3 are younger than 36 months old.

  Observation. Licensing observed 3 days in June and July that there were four children younger than 36 months old in the morning when the Group child care (under 36 months) and Group child care (30 months to SA) are combined for the first half hour. Licensing reviewed the requirements when grouping different care programs with the Supervisor and Manager.

  Corrective action. Ensure that when grouping different care programs in the first and last half hour a total of 8 or fewer children are present at the community care facility, of whom no more than 3 younger than 36 months old.

  12290 - CCLR s.34(4)(b)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. Licensing observed the following: - A three step metal ladder resting against a wall beside a toilet in the Group Child Care (under 36 mnths) bathroom. - There is not sufficient resilient surfacing under two slide in the outdoor play area. The Manager informed Licensing that more resilient surfacing has been purchased. - The sandbox tarp is not covering the entire sandbox. Potential for animal droppings. - A bush with berries on it. Unsure if berries are poisonous.

  Corrective action. Ensure that a healthy and safe environment is provided at all times while children are in care.

  11010 - CCLR s.13(1)
• OR SUPERVISION

  Without limiting subsection (1), a licensee must ensure that (a) children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E.

  Observation. Licensing observed one day in June 2023 that there were 26 children in care in the Group Child Care (30 mnths to SA) program. The maximum number for this program is 25.

  Corrective action. Ensure that the maximum capacity is maintained at all times.

  14020 - CCLR s.34(2)(a)
• OR SUPERVISION

  A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care,

  Observation. Upon discussion with the staff in the Group Child Care (30 mnths to SA) program, Licensing was informed that a 3 yrs old child was moved into the Group Child Care (under 26 mnths) program due to over capacity. Licensing had a discussion with the staff and Manager on the importance of ensuring that children are in the age appropriate program for the development of that child.

  Corrective action. Ensure that the community care facility operates in a manner that will promote the health, safety and dignity of the persons in care.

  14360 - CCALA s.7(1)(b)(i)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

  Observation. Upon a random review of six children's records, Licensing observed the following; - Three children missing the name and telephone number of an emergency contact. - One child missing the name and telephone number of a medical practitioner.

  Corrective action. Ensure that children's records are complete.

  19100 - CCLR s.57(2)(d)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.

  Observation. Upon a random review of six children's records, Licensing observed one child missing their medical insurance number. Licensing discussed what would meet the intent of this regulation.

  Corrective action. Ensure that children's records are complete.

  19070 - CCLR s.57(2)(a)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.

  Observation. Licensing observed that children are not signed in and out of the Group Child Care (under 36 mnths) programs when combined and then move to their designated rooms. Licensing provided education on signing children in and out of each room.

  Corrective action. Ensure that attendance records are accurate on a daily basis.

  19090 - CCLR s.57(2)(c)
• STAFFING

  A licensee must ensure that each employee (b) practices implementing the fire drill system at least once each month.

  Observation. Upon a review of the fire drills, Licensing observed that a fire drill for the month of May 2023 was not implemented. Licensing had a discussion that fire drills need to be implemented at least once a month.

  Corrective action. Ensure that a fire drill system is implemented at least once each month.

  12190 - CCLR s.22(2)(b)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.

  Observation. Upon a random review of five staff records, Licensing observed one staff's references have not been obtained.

  Corrective action. Ensure that staff records are complete.

  12050 - CCLR s.19(1)(b)

No violations recorded at this inspection.

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

  Observation. Licensing observed the following:- - Two 4 seater strollers that are dirty and have stains on the seats. - The tarp for the outside sandbox is ripped in many areas and doesn't cover the sandbox. Licensing provided education on the importance of ensuring that the outdoor sandbox is covered to minimize any animal droppings. - One of the small mobile wooden gardening fence broken in a couple of areas causing sharp wooden edges. The Manager removed it.

  Corrective action. Please ensure that the furniture, equipment and fixtures within the community care facility are clean and in good repair.

  11020 - CCLR s.13(2)
• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. Licensing observed the following that are accessible to children in care:- - Coffee pods in an unlocked bathroom cupboard. - a small wooden teeter-totter, in one of the Group Child Care (under 36 mnths) program, that is standing on its side being used as a table for staff. Potential for a child to pull on it, have it fall on them and injure the child.

  Corrective action. Please ensure that a healthy and safe environment is provided at all times while children are in care.

  11010 - CCLR s.13(1)
• POLICIES AND PROCEDURES

  A licensee must: (b) have an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

  Observation. Licensing observed that there isn't sufficient food and water, in the emergency bins, for the amount of children in care and staff for 72 hours. The Manager informed Licensing that most of the food has expired and not yet replaced. Discussion was had on how much food would be sufficient for the maximum capacity.

  Corrective action. Please ensure that there is an emergency plan in place that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

  13020 - CCLR s.22(1)(b)
• PROGRAM

  A licensee must provide to children a comprehensive and coordinated program of indoor and outdoor activities that (c) complies with the program standards set out in Schedule G.

  Observation. Upon discussion with the Manager, Licensing observed that the children are not taken outside to the outdoor playground when it rains. Licensing provided education that children should be going outside everyday for at least 60 minutes unless in extreme weather. Licensing further explained what would be considered as extreme weather.

  Corrective action. Please ensure that children are provided with a comprehensive and coordinated program of indoor and outdoor activities that complies with the program standards set out in Schedule G.

  18030 - CCLR s.44(1)(c)
• RECORDS AND REPORTING

  In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58.

  Observation. The Manager did not have the active play and screen time policies available for Licensing to review. Licensing provided education on all records that need to be on site and available for Licensing to review. This is a repeat contravention.

  Corrective action. Please ensure that all staff, children and facility records are kept in a single place in the community care facility.

  19320 - CCLR s.59(a)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (b) date of enrolment in the community care facility.

  Observation. Upon a random review of 5 children's records, Licensing observed one child's record missing the date of enrolment.

  Corrective action. Please ensure that children's records are complete prior to the child attending the community care facility.

  19080 - CCLR s.57(2)(b)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

  Observation. Upon a random review of 5 children's records, Licensing observed the following: - 1 child's record missing the phone number of the medical practitioner - 2 children's records missing the name and phone number of an emergency contact.

  Corrective action. Please ensure that children's records are complete prior to the child attending the community care facility.

  19100 - CCLR s.57(2)(d)
• RECORDS AND REPORTING

  A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (a) the diagnoses relevant to the child's requirement for extra support, as made by health care professionals.

  Observation. Upon a random review of 5 children's records Licensing observed that there are 2 children that require a care plan however, there are no care plans available for them. Licensing provided education on the importance of having a care plan in place for any children requiring extra support.

  Corrective action. Please ensure that for each child requiring extra support, a current care plan is available.

  19210 - CCLR s.58(1)(a)
• RECORDS AND REPORTING

  The licensee must (b) review the care plan at least once each year with a parent of the child requiring extra support and any person requested by the parent.

  Observation. Upon a random review of 5 children's record, Licensing observed one child with a care plan that was developed in October 2020. The care plan was not reviewed annually with the parent or any person requested to by the parent. Education provided on reviewing care plans at least once a year.

  Corrective action. Please ensure that all care plans are reviewed at least once each year with a parent of the child requiring extra support.

  19260 - CCLR s.58(2)(b)
• STAFFING

  A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the system maintained by the early childhood educator registry. (Educator or assistant certificate validation)

  Observation. Upon a review of 11 staff records, Licensing observed two staff's certificate has not been verified by the Early Childhood Educator (ECE) Registry. Licensing provided education on ensuring that all old and new certificates need to be verified through the ECE registry. This is a repeat contravention.

  Corrective action. Please ensure that staff records are complete prior to the staff working at the community care facility.

  12140 - CCLR s.19(4)(a)

No violations recorded at this inspection.

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. Licensing observed a broken wooden panel piece in the outdoor play area beside the back wooden fence. The broken panel had sharp and jagged ends that can potentially hurt a child.

  Corrective action. Ensure that a healthy and safe environment is provided at all times while children are in care.

  11010 - CCLR s.13(1)
• LICENSING

  A licensee must display in a prominent place in the community care facility the certificate, or a copy of the certificate, of any educator or assistant employed to work in the community care facility.

  Observation. Licensing observed that there is a staff who works at the facility but does not have their certificate posted anywhere in the facility. Education provided. This is a repeat contravention.

  Corrective action. Ensure that all staff, employed to work in the community care facility, have their certificate or a copy of their certificate displayed in a prominent place within the community care facility.

  10070 - CCLR s.11(4)
• POLICIES AND PROCEDURES

  A licensee must keep current records of each of the following: (c) a record respecting compliance with section 22 (2) (b) and (c) [emergency training and equipment].

  Observation. Licensing observed that an emergency drill was not practiced for the year of 2020. The Manager informed Licensing that an emergency drill was practiced but not recorded.

  Corrective action. Ensure that current records are kept for fire and earthquake drills.

  13050 - CCLR s.56(1)(c)
• RECORDS AND REPORTING

  In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58.

  Observation. Licensing is unable to review the facility's policies and procedures as the Manager has taken them home to review. Licensing provided education on the importance and intent of this piece of regulation.

  Corrective action. Ensure that all staff, children and facility records are kept in a single place within the community care facility.

  19320 - CCLR s.59(a)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. Upon a review of eleven staff records, Licensing observed three staff records missing criminal record checks. This is a repeat contravention.

  Corrective action. Ensure that staff records are complete prior to the staff working at the community care facility.

  12040 - CCLR s.19(1)(a)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.

  Observation. Upon a review of eleven staff records, Licensing observed one staff's record missing references. The Manager stated that the references were checked however there was no evidence for Licensing to review that they had been checked. This is a continuous repeated contravention.

  Corrective action. Ensure that staff records are complete prior to the staff working at the community care facility.

  12050 - CCLR s.19(1)(b)
• STAFFING

  A licensee must ensure that each employee (b) practices implementing the fire drill system at least once each month.

  Observation. Licensing observed that the fire drill was not practiced for April 2021. This is a continuous repeat contravention.

  Corrective action. Ensure that each staff practices implementing the fire drill system at least once each month.

  12190 - CCLR s.22(2)(b)
• STAFFING

  A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry, Observation (CORRECTED DURING INSPECTION): Upon a review of eleven staff records, Licensing observed that one staff's certificate has not been validated through the Early childhood educator registry. This is a repeat contravention.

  Corrective action. Ensure that staff records are complete prior to the staff working at the community care facility.

  12140 - CCLR s.19(4)(a)

• OR SUPERVISION

  Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

  Observation. Upon arrival Licensing observed that there was no Infant and Toddler Educator (I/T) in one of the Group Child Care (under 36 months) program. The Manager, who is the I/T staff for the program, arrived 20 minutes later. The Manager informed Licensing that there is no I/T staff in the mornings when the program opens in the I/T program until 8:30 AM. Licensing provided education on the importance of maintaining the ratio of employees to children at all times. This is a repeat contravention.

  Corrective action. Please ensure that the ratio of employees to children attending a care facility is no less then that permitted in Schedule E.

  14030 - CCLR s.34(2)(b)
• RECORDS AND REPORTING

  A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (b) the courses of action recommended by health care professionals to address the needs of the child requiring extra support.

  Observation. Upon a random review of 6 children's records Licensing observed 1 child who has allergies. This child has an epi-pen and medication in the event of an allergic reaction. However, there is no care plan in place for the child showing the courses of action. Licensing provided education on the importance of ensuring that any children requiring extra support have a current care plan in place explaining the courses of action to address the needs of the child requiring extra support.

  Corrective action. Please ensure that any child requiring extra support has a current care plan in place showing the courses of action recommended to address the needs of the child requiring extra support.

  19220 - CCLR s.58(1)(b)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.

  Observation. Upon a random review of 6, out of 38, children's records Licensing observed the following; - 1 child's record missing immunization status. - 1 child's record missing medical insurance plan number.

  Corrective action. Please ensure that children's records are complete prior to the child attending the facility.

  19070 - CCLR s.57(2)(a)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (b) date of enrolment in the community care facility.

  Observation. Upon a random review of 6, out of 38, children's records Licensing observed 3 children's records missing the date of enrolment.

  Corrective action. Please ensure that children's records are completely prior to the child attending the facility. This is a repeat contravention.

  19080 - CCLR s.57(2)(b)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

  Observation. Upon a random review of 6, out of 38, children's records Licensing observed the following; - 2 children's records missing a medical practitioners name and telephone number. - 1 child's record missing the telephone number of a medical practitioner. Licensing provided education on what would meet the intent of this regulation. This is a repeat contravention.

  Corrective action. Please ensure that children's records are complete prior to the child attending the facility.

  19100 - CCLR s.57(2)(d)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (k) the date on which the child stops attending the community care facility.

  Observation. Upon a random review of 6, out of 38, children's record Licensing was informed, by the Manager, that 1 child is no longer attending the facility. However, there was no date on the records identifying the date on which the child stopped attending the facility. Licensing provided education.

  Corrective action. Please ensure that for each child there is a record showing the date on which the child stops attending the facility.

  19180 - CCLR s.57(2)(k)
• RECORDS AND REPORTING

  In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58.

  Observation. Licensing observed a staff that was at the facility. The Manager informed Licensing that this staff is employed by the Licensee and comes once a week to the facility. However, there was no file on site for the staff. The Manager was unaware that they needed to obtain any documents for the staff. Licensing provided education on ensuring that all staff files and documents should be obtained prior to the staff working at the facility.

  Corrective action. Please ensure that staff, children and facility records are kept in a single place at the facility.

  19320 - CCLR s.59(a)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.

  Observation. Upon a review of 9 staff records Licensing observed the following; - 1 staff's record missing references. - 1 staff's record with only 1 reference on file. This is a repeat contravention.

  Corrective action. Please ensure that all staff records are complete prior to the staff working at the facility.

  12050 - CCLR s.19(1)(b)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (f) evidence that the person has complied with the Province's immunization and tuberculosis control programs.

  Observation. Upon a review of 9 staff records Licensing observed 4 staff's records missing immunization status. This is a repeat contravention.

  Corrective action. Please ensure that all staff records are complete prior to the staff working at the facility.

  12090 - CCLR s.19(1)(f)
• STAFFING

  A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry,

  Observation. Upon a review of 9 staff records Licensing observed 2 staff's certificates have not been validated through the Early Childhood Educator Registry. This is a repeat contravention.

  Corrective action. Please ensure that all staff records are complete prior to the staff working at the facility.

  12140 - CCLR s.19(4)(a)
• STAFFING

  A licensee must ensure that each employee (b) practices implementing the fire drill system at least once each month.

  Observation. Licensing observed that a fire drill has not been practiced for the months of March, May and June. The Manager informed Licensing that they forgot to conduct a fire drill. Licensing provided education on the importance of practicing a fire drill at least once a month. This is a repeat contravention.

  Corrective action. Please ensure that each employee practices implementing the fire drill system at least once each month.

  12190 - CCLR s.22(2)(b)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. Upon a review of 9 staff records Licensing observed the following: - 1 staff's criminal record check is addressed to another facility. - 1 staff's record was not available for review. This is a repeat contravention.

  Corrective action. Please ensure that all staff records are complete prior to the staff working at the facility.

  12040 - CCLR s.19(1)(a)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. Licensing observed, in the outdoor play area, part of a water drain pipe that was left in the ground on the wood chip area. Part of the pipe is broken creating sharp edges. Potential for a child to cut themselves on it.

  Corrective action. Please ensure that a healthy and safe environment is provided at all times while children are in care.

  11010 - CCLR s.13(1)
• OR SUPERVISION

  Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

  Observation. Licensing observed that there is no infant and toddler educator in the Group Child Care (under 36 months) program. There was an exemption in place however, it had expired on May 9, 2020. The Director informed Licensing that they did not know the expiry date of the exemption. Licensing provided education on maintaining the staff to children ratio at all times. Additionally Licensing provided education on posting all exemptions.

  Corrective action. Please ensure that the ratio of employees to children attending a care facility is no less than that permitted in Schedule E.

  14030 - CCLR s.34(2)(b)