Okanagan Boys & Girls Clubs - Cameron Park Early Learning Center

Observation. Allegation #2: CCLR Section 39(1) Continuous supervision required - Inappropriate behaviours were exhibited by a child towards other children. Staff are not consistently monitoring children or being fully aware of what is happening within the facility. Findings: SUBSTANTIATED. During the previous complaint investigation inspection conducted on July 29, 2026, observations of how the staff implement supervision practices, while the children are transitioning to lunch and participating in washroom routines, occurred in the Group Child Care (30 Months to School Age) program. At the end of lunch time, two children were observed to be in the washroom by themselves for about 2 minutes and no staff were present inside the washroom or right outside the door. This was brought to the attention of the manager. The manager went over to a staff person, who appeared to be wiping a table, and spoke to them. The staff person immediately went over to the washroom doorway to check on the children. In addition, policies and procedures specific to the care and supervision of children, specifically, during toileting routines, were requested and received by July 30, 2026.

Observation. - Based on the information gathered, incidents involving a child in care which occurred in February 2026, and that met the definition of "aggressive or unusual behaviour", were not reported. The incidents involved behaviours of a child that had not been appropriately assessed in a care plan. Reporting serious incidents as required triggers a review to ensure appropriate, immediate actions were taken and that necessary preventative measures are implemented to prevent re-occurrence. Reporting helps track, analyze, and identify patterns in incidents, fostering a culture of safety and improving quality care standards. The legislation requires that Licensing is notified within 24 hours after a child is involved in, or may have been involved in, a reportable incident described in Schedule H of the CCLR while under the care and supervision of the licensee. *This contravention is not listed as one of the allegations in the complaint.* *Correct by: August 14, 2026.*

Observation. - Based on the observations made and the information gathered, some of the procedures outlined in the supervision policy are not being implemented by the staff as required. Specifically, the supervision policy states that "bathrooms and playground areas require strategic placement" and that "high-risk areas require increased attention". This includes bathroom supervision. During the previous complaint investigation inspection conducted on July 29, 2026, two children were observed to be in the washroom by themselves for about 2 minutes and no staff were present inside the washroom or right outside the door. The legislation requires that policies and procedures that are intended to guide staff in the care and supervision of children must be implemented. *This contravention is not listed as one of the allegations in the complaint.* *Correct by: August 14, 2026.*

Observation. - A green ride-on car had cracks in the seat which may potentially pinch or cut the skin of a child's bottom. In order for the children in care to use the green ride-on car, the Licensee must ensure that it is free from hazards and in good repair. *Correct by: May 28, 2025."

Observation. - Small objects such as AA batteries, paper clips, etc. were accessible in drawers in the Group Child Care (Under 36 Months) program room. The Licensee must ensure that the children in care do not have access to these potential choking hazards. *Correct by: May 28, 2025*. - Diaper creams were accessible in drawers in the washroom used by the children attending the Group Child Care (Under 36 Months) program. The Licensee must ensure that the children in care do not have access to these medicated creams which instruct the user to "Keep out of reach of children". *Correct by: May 28, 2025*. The required depth for the resilient material underneath the outside climbing equipment and a 6ft clearance around equipment was adequately maintained in the outside play yard.

Observation. - There was no non-perishable food in the evacuation kit as per the Licensee's emergency evacuation plan. In order to prepare for any emergency, the Licensee must ensure that non-perishable food for the children is readily available in the evacuation kit. *Correct by: June 2, 2025.* Fire drills were practiced and recorded monthly as required. The large scale evacuation plan was practiced and recorded annually as required.

Observation. - A staff file was missing an immunization record.

Observation. - Ensure that a 6 ft clearance around any climbing equipment (i.e. slides) is maintained for safe entering and exiting of the equipment. - Ensure a 6 inch depth of resilient material is maintained under fall zone areas such as the bottom of the wooden climber slide. - An electrical outlet in the GCC (30 Mos to SA) program was missing safety covers. *Resolved during the inspection. The Licensing Officer and the manager discussed regularly inspecting first aid kits for any supplies that may be expired and/or that need replenishing.

Observation. - The information in the children's records that states whether or not the Licensee has permission to call for an ambulance is unclear. Clarification in the children's records was needed regarding what constitutes a "medical emergency" and what the parent is giving their permission for the Licensee to do. Other record keeping systems in place such as the daily attendance records, minor incident log, play space inspection log, etc. were reviewed by the Licensing Officer and they appeared satisfactory.

Observation. - As per the emergency plan, ensure that the evacuation kit has an adequate amount of supplies for the total capacity of children in care and enough for approx. 24 hrs. (i.e. unexpired non-perishable food, water, flashlight, batteries, hand sanitizer, etc.). The large scale evacuation annual practice is scheduled to be completed by the staff before the end of 2023. Monthly fire drills were documented and the record was displayed as required.

Observation. - The "Little Tykes" workbench in the outside play yard is cracked and requires repair, removal, or replacing. - The outside wooden play kitchen requires repair, removal, or replacing as some of the boards are coming apart and screws are exposed.

Observation. - Ensure generic cleaning spray bottles are clearly labelled with its contents. - Ensure fridge temperatures do not exceed 4C to prevent food borne illness. - Resilient material needs to be replenished as it is required to be at least 6 inches deep underneath the fall zone areas of play equipment that is higher than 5ft.

Observation. - Ensure staff files contain the required documents upon hiring (i.e. evidence of immunization status and applicable training documents for responsible adults).

Observation. Ensure staff files contain evidence that the applicable ECE/ECEA certificates have been validated by the licensee.

Observation. Ensure staff files contain valid criminal record checks.

Observation. A fridge which stores children's lunches in the Group Child Care (30 Months to School Age) program requires cleaning and possible repair.