Dudes & Dolls Daycare Ltd

A licensee must display in a prominent place in the community care facility the certificate, or a copy of the certificate, of any educator or assistant employed to work in the community care facility.

Observation. Licensing observed one certificate not posted.

Corrective action. Ensure all staff ordinarily present have their certificate prominently posted.

A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee.

Observation. Licensee did not notify the licensing officer within 24 hours that children were involved in or may have been involved in a reportable incident as described in Schedule H as required.

Corrective action. Ensure there is a system for reporting incidents.

A licensee must keep (a) a copy of the written statement, referred to in section 19 of the Act, that the licensee delivers to persons who prepay part of the cost of services

Observation. A selection of childrens files were reviewed. Out of the 6 reviewed: - 3 files did not contain a copy of the prepayment agreement.

Corrective action. Ensure children's files are complete.

A licensee must keep, for each child, a record showing the following information: (k) the date on which the child stops attending the community care facility.

Observation. A random selection of children's files were reviewed. Out of the 6 files reviewed: - 2 files did not contain the date of closure

Corrective action. Ensure children's files are complete.

A licensee must not employ a person in a community care facility unless the licensee is satisfied, based on the information available to the licensee under subsection (1) and the licensee's or, in the case of an employee who is not the manager, the manager's own observations on meeting the person, that the person (a) is of good character.

Observation. A selection of staff files were reviewed. Out of the 3 reviewed: - 2 files did not contain references that were verified.

Corrective action. Ensure staff files are completed.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (f) evidence that the person has complied with the Province's immunization and tuberculosis control programs.

Observation. A selection of staff files were reviewed. Out of the 3 reviewed: - 1 file did not contain immunization status

Corrective action. Ensure staff files are complete.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. A selection of staff files were reviewed. Out of the 3 reviewed: - 1 file did not contain a site specific criminal record check

Corrective action. Ensure staff files are complete.

A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the system maintained by the early childhood educator registry. (Educator or assistant certificate validation)

Observation. A selection of staff files were reviewed. Out of the 3 reviewed: - 2 files did not contain validated certificates

Corrective action. Ensure staff files are complete.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. Licensing observed the following: - Fridge temperature was 14 degrees celcius - A climber has been installed in the outdoor play space that is more than 5ft in height. This climber is not appropriate for the younger children in care. The plan proposed by the Manager is not sufficient to mitigate the risk. This is noted as a repeated contravention. - 2 geo domes are placed in the wood chips area of the outdoor play space, there is insufficient clearance around the equipment. This is noted as a repeated contravention.

Corrective action. Ensure a healthy and safe environment is provided at all times.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. A selection of childrens files were reviewed, out of the 4 reviewed, 1 file did not contain information for a doctor. This is noted to be a repeat contravention.

Corrective action. Ensure the name and contact information for a medical practioner or walk in clinic is on file.

The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent.

Observation. A selection of childrens files were reviewed, out of the 4 reviewed, 1 file did not contain a care plan that was developed in consultation with the parent.

Corrective action. Ensure all children that require extra support (i.e allergies) have a care plan on file.

A licensee must not continue to employ a person in a community care facility unless the licensee has evidence that the person continues to comply with the Province's immunization and tuberculosis control programs.

Observation. A selection of staff files were reviewed, out of the 2 reviewed, 1 file did not contain immunization status.

Corrective action. Ensure immunization status has been obtained.

The licensee must not permit a person over the age of 12 to be ordinarily present on the premises of a community care facility while children are present, unless the person is of good character and the licensee has obtained a criminal record check for that person.

Observation. A criminal record check for 3 individuals over the age of 12 who is ordinarily present has not been obtained.

Corrective action. Ensure all individuals ordinarily present on the premise have obtained a current and valid criminal record check.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.

Observation. A selection of staff files were reviewed, out of the 2 reviewed, 1 file did not have verified references. The Manager said the references were verified but not recorded.

Corrective action. Ensure character references have been verified and recorded upon completion.

A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the system maintained by the early childhood educator registry. (Educator or assistant certificate validation)

Observation. A selection of staff files were reviewed, out of the 2 reviewed, 1 file did not contain a certificate validation.

Corrective action. Ensure all staff who hold a certificate from the Registry, have their certificate validated.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. LO observed and discussed the following with the Manager: - Climber in the outdoor play space is 5 ft in height which is not appropriate for the younger children. Additionally a geo-dome is available to the children in the same area, with no enough clearance around the equipment. - There is not sufficient loose materials, i.e. woodchips in the equipment area, exposing a large portion of landscape fabric; this is a tripping hazard. - Sandbox: the wooden plank is broken and needs replacement/ repairs. - 80 percent of the fences (about 7-8 fence panels/ posts) are rotten and weak which require replacement/repair.

Corrective action. Ensure that a healthy and safe environment is provided at all times while children are in care.

A licensee must establish a program to instruct children in, and to practise the rules of, health and hygiene.

Observation. Children are not observed to be following hand hygiene practices before eating. The table was not wiped down right before children sat down to have snack.

Corrective action. Ensure that children always wash their hands right before their snack/meal time. The table should be disinfected before children sit down to eat.

A licensee must keep, for each child, a record showing the following information: (b) date of enrolment in the community care facility.

Observation. 4 children files were reviewed; 1 child's date of enrolment was missing.

Corrective action. Ensure all children files are complete.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. 4 children files were reviewed; 1 child's emergency contact info was missing.

Corrective action. Ensure that all children files are complete.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. Criminal Record Check not obtained for a staff member.

Corrective action. Ensure that all staff files are complete.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. Director of Licensing Standards of Practice- a new climber has been installed in the outdoor play space. The manufacturers instructions state it is for ages 3 to 12, however the equipment is more than 5 feet in height. In addition, the ladder in the back and the slide in the front need to be secured safely to the ground. There should also be a 6 feet clearance around the equipment, this is to ensure there is sufficient space for a fall zone.

Corrective action. Ensure the Director of Licensing Standards of Practice for Safe Play Space is followed.

A licensee must: (b) have an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

Observation. There are currently 5 children enrolled in the program. There is insufficient food and water for all the children and staff in the facility to respond to an emergency.

Corrective action. Ensure there is sufficient supplies to respond to and recover from any emergency.

In respect of a record referred to in this Division, a licensee must (c) produce records, on demand, to the medical health officer.

Observation. The Manager's file was not available for review.

Corrective action. Ensure all records are available for review by Licensing.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. A selection of children's files were reviewed. Out of the 5 reviewed, 1 did not contain a name and phone number of a medical practioner.

Corrective action. Ensure the name and phone number of a medical practioner is on file.

A licensee must keep, for each child, a record showing the following information: (b) date of enrolment in the community care facility.

Observation. A selection of childrens files were reviewed. Out of the 5 files reviewed, 1 did not have an enrolment date.

Corrective action. Ensure the enrolment date is on file.

A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

Observation. During the inspection of the physical facility it was noted that one of the walls was chipped and the dry wall was exposed.

Corrective action. Please ensure the wall is in good repair.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. In discussion with the Manager, it was noted mats, cots, and the playpen was only cleaned once a week. With the new Covid-19 protocols these items need to be disinfected daily.

Corrective action. Please ensure a healthy and safe environment is provided at all times.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. Licensing observed the following: - The table was not wiped down before snack. The manager stated the table was sanitized prior to Licensing's arrival. Licensing arrived 45 minutes prior to snack time. - The manager had disposable gloves on during the entire inspection. This poses as a higher risk for the spread of germs especially during Covid. Licensing discussed gloves should be used when serving snacks and changing diapers. - Licensing observed the children go to the outdoor play area without any sunscreen or waterbottles. It was approximately 21degrees celsius with direct sunlight over the outdoor play area. - Electrical cords for the TV and portable speaker was accessible to the children - Hand sanitizer spray was used to disinfect high touch surfaces such as the table and highchair - Hand soap and paper towels in the bathroom were not easily accessible for the children. The manager said she helps tear the paper towel and give each child a little bit of soap. A discussion was had about making this easily accessible to the children to reduce the risk for the spreading of germs. - Lysol wipes were placed in an unsecured cupboard under the sink in the bathroom - Chloride wipes with a DIN number were in the First Aid kit. Licensing informed the manager during the initial inspection this product would require written parent permission if it were to be administered to the children. If it's not being used for the children it should be indicated.

Corrective action. Please ensure a healthy and safe environment is provided at all times.

A licensee must display in a prominent place in the community care facility both the licence, including any terms or conditions of the licence, and the name of the manager.

Observation. Licensing observed the name of the manager not posted in the facility.

Corrective action. Please display in a prominent place in the community care facility the name of the manager.

A licensee must, in addition to care, provide children with opportunities for social, emotional, physical and intellectual growth.

Observation. Licensing observed an 11month old in care. The manager was carrying the child around during various times throughout the inspection. During outdoor play the child was strapped into a stroller and strolled around the outdoor play area. A discussion was had with the Manager about various ways to promote gross motor play while in the outdoor play area.

Corrective action. Please ensure children are provided with opportunities for social, emotional, physical and intellectual growth.

A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance.

Observation. Licensing observed the following in the outdoor play area: - Two younger children were fighting over a little tikes car. One child who is non verbal and has developmental delays was sitting on the car. The manager tried to explain to this child to come off and they need to share, the child would not listen. The other child waiting said "it's my car" which the manager responded in a loud voice "no it's mine". The manager picked up the child who was sitting on the car by his side and moved him, the child got really upset and began crying. The manager's voice started escalating and it appeared she was really frustrated that she picked up another little tikes car and threw it over the fence. - A sibling group were fighting over a chair. The manager said with a loud voice while pushing the older child by the should off the chair "you are older you need to understand". As the child was pushed back the manager said "go away".

Corrective action. Please ensure that behavioural guidance is appropriate to the age and development of the child who is receiving guidance.

A licensee must have all of the following: (b) an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

Observation. There are insufficient emergency supplies.

Corrective action. Please ensure there is an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

A licensee must keep, for each child, a record showing the following information: (f) any medication administered to the child, including the amount and the time at which the medication was administered.

Observation. Licensing noted a child who requires emergency medication does not have a medication administration form on file.

Corrective action. Please ensure a record showing any medication administered to the children, including amount and the time is on file.

A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (a) the diagnoses relevant to the child's requirement for extra support, as made by health care professionals.

Observation. Licensing noted the following: 1. Two children's files contained information regarding children who require emergency medication. There was no care plan on file for each of the children. 2. Licensing noted information regarding a child who requires extra support. There was no care plan in place.

Corrective action. Please a current care plan showing the diagnonses relevant to the child is on file.

In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58.

Observation. Licensing noted the managers file not available for review. The manager stated it may be upstairs in her house.

Corrective action. Please ensure records referred to in sections 56 to 58 are kept in a single place at the community care facility.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. A selection of children's files were reviewed. Out of the six files reviewed three did not contain information for a medical practioner.

Corrective action. Please ensure a record showing the name and telephone number of a medical practioner is on file.

A licensee must keep, for each child, a record showing the following information: (b) date of enrolment in the community care facility.

Observation. A selection of children's files were reviewed. All six files did not contain an enrolment date.

Corrective action. Please ensure a record showing the date of enrolment is on file.