Panorama Ridge Children's Centre

No violations recorded at this inspection.

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. The following was observed: -On the way to the bathroom within the Upper GCC 3-5 program, the roof has leaked, there are bins placed below the leak and lots of water damage including some black spots on the ceiling. Manager stated that this leak occurred about 1 week ago. -At the leak site, there was a ladder left unattended. Discussion had about this being accessible to the children in care. -Staff's personal belongings were stored on a small table by the fridge within the GCC 3-5 program, accessible to the children in care. -Under the water fountain in the basement by the washrooms there are some dark spots within the dry wall which appears to be possibly water damage. -Chair that is in disrepair was accessible within the outdoor playground (Corrected). -Thorns growing into the playground (Repeat)

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before January 27, 2026.

  11010 - CCLR s.13(1)
• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

  Observation. The following was observed: -Heat baseboard in upper classroom, some areas in disrepair with the metal coils expose and exposed metal edges. (Repeat) -Some areas along the curved wall where the paint is peeling and there is a hole within the wall. -Wood perimeter within outdoor play space has started to rot, making it unsteady and exposing a rusted nail (repeat) -Facility replaced the flooring in August, the perimeter baseboards have not been replaced, leaving various areas where the paint is peeling in the hallway that leads to the bathroom as well as a hole along the bottom of the flooring within the first stall of the bathroom in the basement. -Dirty stool within the basement GCC 3-5 bathroom.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before January 27, 2026.

  11020 - CCLR s.13(2)
• HYGIENE AND COMMUNICABLE DISEASE

  A licensee, other than a licensee who provides a care program described as either Preschool (30 Months to School Age) or Group Child Care (School Age), must have in a community care facility a sturdy surface for changing diapers, located outside the food preparation area, next to (a) a covered container for soiled clothing.

  Observation. There is no cover for the garbage can which can contain diapers.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before January 27, 2026.

  15010 - CCLR s.14(4)(a)
• RECORDS AND REPORTING

  A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (b) the courses of action recommended by health care professionals to address the needs of the child requiring extra support.

  Observation. A care plan does not include the course of action recommended, one care plan has limited information on signs and symptoms for the child.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before January 27, 2026.

  19220 - CCLR s.58(1)(b)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.

  Observation. One staff is missing a reference.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before January 27, 2026.

  12050 - CCLR s.19(1)(b)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (c) a record of the person's work history.

  Observation. A record of the person's work history was not obtained for one employee.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before January 27, 2026.

  12060 - CCLR s.19(1)(c)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. Two staff do not have site specific criminal record checks. One staff has had a an expired criminal record check.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before January 27, 2026.

  12040 - CCLR s.19(1)(a)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

  Observation. The following was noted at the time of inspection: -Baseboard heater in both class rooms is in disrepair, exposing the sharp coil edges of the heater.

  Corrective action. Please provide a written response to indicate you will address the contravention noted above on or before February 7, 2025

  11020 - CCLR s.13(2)
• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. The following was noted at the time of inspection: -TV stand was not secured and can act as a topple hazard. -Bathroom cleaner was stored in the sink below the bathroom sink, accessible to the children in care within the lower bathroom. Staff removed cleaner at the time of inspection. -Garbage can in washroom which contains soiled diapers does have a cover. Outside: -Large metal nails at the back of the playgrounds that keeps the wood perimeter together was exposed. -Thorny bush has grown into the playground, accessible to the children.

  Corrective action. Please provide a written response to indicate how you will address the contraventions noted above on or before February 7, 2025

  11010 - CCLR s.13(1)
• RECORDS AND REPORTING

  The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent.

  Observation. Child who required a care plan did not have one in place. Discussed requirements set out under section 58 of the CCLR.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before February 7, 2025.

  19250 - CCLR s.58(2)(a)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. 2 staff do not have criminal record checks provided by their employer and one staff has an expired criminal record check.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before February 7, 2025.

  12040 - CCLR s.19(1)(a)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.

  Observation. 3 staff are missing references and one staff has references but does not have notation to indicate that they were checked.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before February 7, 2025.

  12050 - CCLR s.19(1)(b)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (c) a record of the person's work history.

  Observation. A record of the person's work history was not obtained for 2 employees.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before February 7, 2025.

  12060 - CCLR s.19(1)(c)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (f) evidence that the person has complied with the Province's immunization and tuberculosis control programs.

  Observation. Immunization status was not obtained for three employees.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before February 7, 2025.

  12090 - CCLR s.19(1)(f)
• STAFFING

  A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the system maintained by the early childhood educator registry. (Educator or assistant certificate validation)

  Observation. 4 staff are missing proof of validation of their Certificates.

  Corrective action. Please provide a written response to indicate how you will address the contravention noted above on or before February 7, 2025.

  12140 - CCLR s.19(4)(a)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

  Observation. The following was observed in the outdoor play space: -scattered garbage -a wooden chair that is in complete disrepair -the landscape ties on the north side are rotting and falling over; there are rusty medal rodes exposed -the bridge on the play structure is grimy and a slipping hazard for children

  Corrective action. The facility will submit a compliance plan to address the items noted.

  11020 - CCLR s.13(2)
• LICENSING

  A licensee must display in a prominent place in the community care facility both the licence, including any terms or conditions of the licence, and the name of the manager.

  Observation. The name of the Manager is not posted.

  Corrective action. The facility will post the name of the Manager this week.

  10050 - CCLR s.11(1)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.

  Observation. Licensing reviewed six children's files. Three of these did not include the children's immunization status.

  Corrective action. The facility will gather the documentation and add it to the files this week.

  19070 - CCLR s.57(2)(a)
• STAFFING

  A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the system maintained by the early childhood educator registry. (Educator or assistant certificate validation)

  Observation. Licensing reviewed five staff files. Three of the files included ECE certificates that have not been verified through the ECE registry.

  Corrective action. The facility will validate the ECE licenses this week.

  12140 - CCLR s.19(4)(a)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

  Observation. Licensing observed the following in the outdoor play space: -the wooden border around the gravel area has one plank which has come loose and is posing a tripping hazard. -the wooden house in the outdoor play space is in disrepair with paint chips and splinters.

  Corrective action. Ensure all items in the community care facility are in good repair.

  11020 - CCLR s.13(2)
• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child.

  Observation. Licensing observed a bottle of benadryl in a fridge which is not locked, making the medication accessible to children in care.

  Corrective action. Ensure all hazardous items are inaccessible to children.

  11200 - CCLR s.17
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.

  Observation. At the time of inspection, the way the children were signed into the programs which did not reflect their physical location. Some children that were signed into the daycare room were attending the preschool room at time of inspection. A detailed conversation was had with the manager about the intent of accurate attendance records.

  Corrective action. Ensure attendance records accurately reflect children's attendance in which every program they attend during the day.

  19090 - CCLR s.57(2)(c)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (f) evidence that the person has complied with the Province's immunization and tuberculosis control programs.

  Observation. Immunization status was not obtained for one employee.

  Corrective action. Ensure staff files are complete.

  12090 - CCLR s.19(1)(f)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. Licensing inspected 4 staff files and noted that 2 staff members had CRCs which are not site specific.

  Corrective action. Ensure a site specific CRC is obtained for all staff.

  12040 - CCLR s.19(1)(a)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. Licensing observed: -The cots are stored in a manner that causes them to be a tipping hazard. The system implemented at the routine inspection which mitigated the risk of tipping was not engaged at the time of this inspection. Licensing provided suggestions on a long term solution to cot storage. -At the time of inspection, the outdoor play space was being used by the children in care. Licensing noted debris throughout the outdoor play space at time of inspection. The staff present could not describe a systems of yard check. Education was provided on the importance of ensuring that a yard check is conducted prior to the children using the yard. -A tall, heavy shelf was observed as not anchored, posing a tipping hazard. This shelf has been removed since the inspection and before the writing of this report.

  Corrective action. Ensure a healthy and safe environment is provided at all times.

  11010 - CCLR s.13(1)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. Licensing observed the following: -Some collected rain water in some of the equipment in the outdoor play space. -A tall piece of equipment on the gravel which has the potential to tip over. -Some debris in the outdoor play space. Licensing provided education on the importance of conducting playground checks before accepting children into care. -The children cots were set up in a manner which posed a tipping hazard (corrected during inspection). -A tall shelf in the over three classroom is not anchored posing a tipping hazard.

  Corrective action. Ensure a healthy and safe environment is provided at all times.

  11010 - CCLR s.13(1)
• EQUIPMENT AND FURNISHINGS

  A licensee must supply equipment, furniture and supplies that are (b) located so as not to block or hamper an exit in the case of fire or other emergency.

  Observation. Licensing observed that one of the fire exists in the over three classroom was blocked by some furniture.

  Corrective action. Please ensure fire exits are not blocked or hampered.

  11090 - CCLR s.15(1)(b)
• MEDICATION

  If a licensee has agreed with a parent to give a child any medication prescribed by a medical practitioner or provided by the parent, the licensee and his or her employees must ensure that the medication is (b) readily accessible to employees.

  Observation. Licensing observed that one child with a care plan did not have the medication identified in the care plan on site. The manager made contact with the child's parents while Licensing was on site and requested that the medication be provided.

  Corrective action. Ensure that if there is an agreement (such as a care plan) to administer medication to a child, the medication is readily accessible to employees.

  16020 - CCLR s.53(1)(b)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (b) date of enrolment in the community care facility.

  Observation. Licensing inspected 5 children's files and noted that one was missing a date of enrollment.

  Corrective action. Ensure children's files are complete.

  19080 - CCLR s.57(2)(b)
• STAFFING

  A licensee must ensure that each employee (b) practices implementing the fire drill system at least once each month.

  Observation. Licensing observed that the fire drill for November had not been conducted.

  Corrective action. Ensure that each employee practices implementing the fire drill system at least once each month.

  12190 - CCLR s.22(2)(b)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. Licensing inspected 4 staff files and noted that although non of the criminal record checks were expired, 2 of 4 were not site specific. A clarifying conversation with the Licensee indicated that a sharing request has been submitted to the criminal record check review program.

  Corrective action. Ensure all criminal record checks are site specific and are obtained prior to start of employment.

  12040 - CCLR s.19(1)(a)

• A licensee must do all of the following

  A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care,

  Observation. Licensing reviewed a system which may have put children at increased risk in an emergency situation and did not meet individual needs.

  Corrective action. Corrective action plan required

  14360 - CCALA s.7(1)(b)(i)
• A licensee must ensure that a child, while under the care or supervision of the licensee, is not subjected to any of the following: (b) confinement or physical restraint by an employee, except as authorized in a child care's plan if the care plan includes instructions respecting behavioural guidance.

  Observation. Licensing reviewed a previous situation where a child was confined to a room.

  Corrective action. Corrective action plan required

  14270 - CCLR s.52(1)(b)
• Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

  Observation. Licensing observed that staff to child ratio did not meet the requirements of Schedule E on at least one occasion

  Corrective action. Corrective action plan required to be submitted

  14030 - CCLR s.34(2)(b)

No violations recorded at this inspection.

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child.

  Observation. Licensing observed the following hazardous items; - In the downstairs washroom cupboard a bottle of Lysol Spray & plastic bags - In the GCC, at children's level were push pins

  Corrective action. Please ensure all hazardous items are made inaccessible to children in care

  11200 - CCLR s.17
• POLICIES AND PROCEDURES

  A licensee must have all of the following: (b) an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

  Observation. The fire extinguishers were scheduled to be serviced by August 23, 2020.

  Corrective action. Please ensure all fire extinguishers used as part of your facilities emergency plan are serviced annually.

  13020 - CCLR s.22(1)(b)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

  Observation. Licensing reviewed two children's files and observed ; - one file was lacking a medical practitioners phone number - one file was missing both the name and phone number for a medical practitioner

  Corrective action. Please ensure all children's files are complete and current. Licensing suggested a review of all files at this time- Resource Child Care Records will be emailed to the facility

  19100 - CCLR s.57(2)(d)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.

  Observation. Both files reviewed were without information regarding the child's immunization status.

  Corrective action. Please ensure children's files are complete and current- Immunization form to be emailed

  19070 - CCLR s.57(2)(a)
• STAFFING

  A licensee must ensure that each employee (c) practices implementing the emergency plan at least once each year.

  Observation. The last emergency plan was implemented in April 2019.

  Corrective action. Please ensure all staff participate in implementing the emergency plan at least once a year.

  12200 - CCLR s.22(2)(c)
• STAFFING

  Despite this section, during the half hour before a care program begins and the half hour after a care program ends, a licensee may permit children who would otherwise be grouped in different care programs, and who are arriving at or leaving the community care facility, to be grouped together and supervised other than as required under Schedule E if (a) the care program is described as Multi-Age Child Care, Group Child Care (Under 36 Months), Group Child Care (30 Months to School Age) or Group Child Care (School Age).

  Observation. Upon arrival Licensing observed that the Preschool children were grouped together with the Group Child Care children.

  Corrective action. Please ensure that children be grouped together as required under schedule E.

  12280 - CCLR s.34(4)(a)