Hope Infant Toddler Group Daycare

A licensee must not employ a person in a community care facility as an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry [CCLR Sec. 19(4)(a)]

Observation. Originally found out of compliance on March 24, 2026. Licensing observed the certificates have not been validated at the time of the inspection.

The licensee has appointed a manager for the community care facility. [CCALA Sec.7(1)(d) Standards to be Maintained]

Observation. Licensing observed the Licensee has not appointed a manager for the facility.

The facility, the furniture, equipment, fixtures and supplies are of sturdy and safe construction.  They are easy to clean, and are clean and in good repair and free from hazards. [CCLR Sec. 13(2) and Sec. 15(1)(a)]

Observation. Licensing observed the vents are no longer secured to the floor base, which presents a possible risk of injury to a child.

Absent or ceased employees are replaced with appropriately qualified employees. [CCLR Sec. 37(1)-(3) and Sec. 38]

Observation. Originally found out of compliance on December 18, 2025. Licensing observed the licensee has not replaced the manager, but advised licensing she would make arrangement to amend the licence in April 2026.

A licensee must not employ a person in a community care facility as an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry [CCLR Sec. 19(4)(a)]

Observation. Licensing observed the Educators certificates had not been verified through the director of the early childhood educator registry.

Implementation of the fire drill system is practiced at least once each month, and implementation of the emergency plan is practiced at least once each year. [CCLR Sec. 22(2)(b)(c)]

Observation. Licensing observed the fire drill had not been conducted since October 2025

Employees have access to reliable communications equipment in an emergency. [CCLR Sec. 22(4)]

Observation. Originally found out of compliance on May 16, 2024. Licensing observed that employees do not have access to a reliable communications equipment.

Hazardous objects and substances are inaccessible to children. [CCLR Sec 17]

Observation. Originally found out of compliance on September 3, 2025. Licensing observed the latch to prevent access to inside the cupboard is not working. It was recommended to remove hazardous items from the cupboard to preventing children from having access to the items when the latch is not working.

An employee who has ceased employment has not been replaced with an appropriately qualified person. [CCLR Sec. 38]

Observation. Licensing has observed the manager has ceased employment and has not been replaced with an appropriate qualified person.

Employees have access to reliable communications equipment in an emergency. [CCLR Sec. 22(4)]

Observation. Originally found out of compliance on May 16, 2024. Licensing observed Families and the Emergency personnel do not have direct access to the facility in case of an emergency.

A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].

Observation. Licensing observed the following: The children's cots were stacked. The bedding from the one cot were touching the other. Licensing is concerned there is a risk of cross-contamination. It was explained that the Licensee has just completed a deep clean of the mats in in the playpen. The mats are showing signs of their wear and tear and the possible lack of effectiveness when children are trying to rest.

Hazardous objects and substances are inaccessible to children. [CCLR Sec 17]

Observation. Licensing observed the safety latch on the cupboard which stored hazardous substances in the bathroom was no longer working.

Children are provided with a comprehensive and coordinated program of indoor and outdoor activities that is designed for the development and care of the children, and is appropriate for the age and development of the children. [CCLR Sec. 44(1)(a)(b)(c) and Schedule(G)]

Observation. Originally found out of compliance on April 3, 2024. Licensing observed when reviewing children's records that the majority of the children in care are almost 2 years of age or over 2 years of age. As discussed with the educators that both the inside space and the outside space has limited to no toys that are appropriate for the age and development of the children in care. Example: For dramatic and open ended play, The barn is set up with barn animals, the garage with cars that are proportional to the size of the garage, the kitchen centre has pots, pans, utensils etc.. The use of rugs or trays to learn about and provide boundaries where the children can use the toys. Licensing also observed the books on the bookshelf were not age appropriate as well as had ripped pages or they are ripped apart.

There is current log of minor incidents, illnesses and unexpected events, that did not require medical attention and were not reportable incidents described in Schedule H. [CCLR Sec. 56 (1)(f)]

Observation. Licensing observed that Educators do not have a log of minor incidents to document information received from the parents about the child or to document information received from the Licensee for clarity.

A record for each child containing the daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure is not kept. [CCLR Sec. 57(2)(c)]

Observation. Originally found out of compliance on April 3, 2024. Licensing observed the following: -one child did not have a medical practitioner contact information - one child did not have a start date on the file. - two children's file required an up to date photo and a clear shot of the child. Licensing also observed the recording of each child's attendance when they child arrives or departs is not kept. - Licensing asked the staff to bring the attendance record up to date for the date of the inspection before leaving the facility.

A licensee must not employ a person in a community care facility as an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry [CCLR Sec. 19(4)(a)]

Observation. Licensing observed the educator's certificates have not been verified by the Licensee.

The licensee keeps current records of each employee as required under Sec. 19(1). [CCLR Sec.56(b)]

Observation. Licensing observed while reviewing the staff files that documentation was missing and required updating. One staff required their references. One staff's certification expired and required their references.

Implementation of the fire drill system is practiced at least once each month, and implementation of the emergency plan is practiced at least once each year. [CCLR Sec. 22(2)(b)(c)]

Observation. Licensing observed that fire drills have been completed monthly, but an emergency drill had not been completed at least once in the past year.

Employees have access to reliable communications equipment in an emergency. [CCLR Sec. 22(4)]

Observation. Licensing observed there is not direct communication available to the employees in case of an emergency.

Children are provided with a comprehensive and coordinated program of indoor and outdoor activities that is designed for the development and care of the children, and is appropriate for the age and development of the children. [CCLR Sec. 44(1)(a)(b)(c) and Schedule(G)]

Observation. Originally found out of compliance on April 3, 2024 Licensing observed the materials and equipment for outdoor play were not designed for the age and development of care for the children enrolled on the day of the inspection.

The licensee keeps a current record for each child showing the information required. [CCLR Sec. 57]

Observation. Originally found out of compliance on April 3, 2024. Licensing observed a child file still remains outstanding, missing the following items: Medical Insurance number, Immunization Status, medication practitioner contact.

Children are adequately supervised by qualified employees in sufficient numbers to meet the needs of each child. [CCLR Sec.34(1)]

Observation. Licensing observed when arriving at the center an educator leaving the facility left an educator with the six children on her own.

Children are provided with a comprehensive and coordinated program of indoor and outdoor activities that is designed for the development and care of the children, and is appropriate for the age and development of the children. [CCLR Sec. 44(1)(a)(b)(c) and Schedule(G)]

Observation. Licensing observed that even though the licensee has materials and equipment for children attending during indoor and outdoor play the materials do not meet the developmental ages of the children currently in care.

A record for each child containing the daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure is not kept. [CCLR Sec. 57(2)(c)]; A record for each child containing the name, sex, date of birth, medical insurance plan number and immunization status is not kept. [CCLR Sec. 57(2)(a)]

Observation. Licensing observed the following: - 4 children without immunization record - 3 children without Medical Insurance Plan - 1 child with out their picture on file The daily attendance was incomplete on the day of the inspection as well as on other documented dates.

Prior to employing staff the manager has met with each person and has obtained the appropriate documentation. [CCLR Sec. 19(1)]

Observation. Licensing observed the Licensee who was working at the facility was not able to provide appropriate documentation.

Maintenance of Equipment: A log is kept of all inspections, maintenance and repairs. [Director of Licensing Standard of Practice - Safe Play Space]

Observation. Originally found out of compliance on August 11, 2023. Licensing observed that the Licensee had not been keeping a log of maintenance of equipment. Licensee provided a method of logging inspections to start as of November 1st, 2023.

First aid kits are readily accessible to all employees, including while care is provided away from premises. [CCLR Sec. 23(2)]

Observation. Licensing observed there was no first aid kit readily accessible to all employees.

Furniture or equipment for sleeping is used by only one child at a time, is clean and comfortable, and is appropriate for the size, age and development of the children intended to use it. [CCLR Sec. 15(2)]

Observation. Licensing observed the mattress made from cloth is porous, making the mattress difficult to clean when the mattress gets wet and or dirty.

Maintenance of Equipment: A log is kept of all inspections, maintenance and repairs. [Director of Licensing Standard of Practice - Safe Play Space]

Observation. Licensing observed the facility does not keep a log of inspections, maintenance and repairs.

A licensee must not employ a person in a community care facility as an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry [CCLR Sec. 19(4)(a)]

Observation. Licensing observed the staff certificates have not been verified by the licensee.

There is an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency. [CCLR Sec. 22(1)(b)]

Observation. Licensing observed the following: - there is insufficient amount of food and supplies in preparation of an emergency for the number of children in care. - the fire extinguisher requires servicing as of March 2023 Originally found out of compliance on February 13, 2023.

The licensee keeps a current record for each child showing the information required. [CCLR Sec. 57]

Observation. Licensing observed that 2 children did not have emergency contacts. 1 child does not have a doctor contact or their medical insurance number. Originally found out of compliance on February 13, 2023.

At all times children have immediate access to an employee who holds a valid first aid and CPR certificate, is knowledgeable respecting each child's medical condition, if any, and is capable of communicating with emergency personnel. [CCLR Sec. 23(1)]

Observation. Licensing observed a staff's first aid certificate had expired in Feb 2023.

Behavioural guidance is appropriate to the age and development of each child. [CCLR Sec.51(1)(a)]

Observation. Licensing observed a child sitting in a stroller inside the centre. Staff had indicated it have been for 10 min and he liked being in the stroller. It was explained to the staff, unless the child was going somewhere, the child needed to come out of the stroller as this is considered a restraint due to the child is not able to move freely without the assistance from an adult. Other forms of restraints in Infant toddler care are high chairs , and toys which position and support children in a standing position, when developmentally they are not ready on their own and staff holding on to a child too long, who do not need comforting, and not providing the child the opportunities to interact and explore.

First aid kits are readily accessible to all employees, including while care is provided away from premises. [CCLR Sec. 23(2)]

Observation. Licensing observed that there were first aid materials available, however the supplies were not portable

Ground Surfacing: A 1.8 meter (six feet) safety zone is provided around playground equipment. [Director of Licensing Standard of Practice - Safe Play Space]

Observation. Licensing observed a large climbing play that had been installed in the outside area does not meet the 1.8 meter safety zone around the playground equipment.

Ground Surfacing: The depth of loose fill material (protective surfacing) meets or exceeds the minimum requirements of the Standard of Practice. [Director of Licensing Standard of Practice - Safe Play Space]

Observation. Licensing observed the limited to no outdoor protective surfacing around the large climbing frame. Licensee had stated that sponge mats were being used but they got wet due to the weather.

There is an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency. [CCLR Sec. 22(1)(b)]

Observation. Licensing observed that the licensee has started to collect items for an emergency plan, but does not have clear access to the items if they need to respond to and recover from any emergency.

Children are provided with a comprehensive and coordinated program of indoor and outdoor activities that is designed for the development and care of the children, and is appropriate for the age and development of the children. [CCLR Sec. 44(1)(a)(b)(c) and Schedule(G)]

Observation. Licensing observed there were not enough materials and equipment for the capacity of children attending during indoor and outdoor play that met the developmental ages of the children care.

For each child requiring extra support, the licensee keeps a current care plan showing the required information. [CCLR Sec. 58(1)(2)]

Observation. Licensing observed the Licensee had not collected the required information for a child who requires a care plan.

The licensee keeps a current record for each child showing the information required. [CCLR Sec. 57]

Observation. Licensing observed when reviewing children's records the Licensee had not collected all required documentation. Licensing observed when reviewing children's files the licensee had not collected written parental consent to call a medical practitioner or ambulance in cases where the parent cannot immediately be reached.

All persons over the age of 12 that are ordinarily present on the premises while children are present are of good character and the licensee has obtained a criminal record check for each person. [CCLR Sec 20]

Observation. Licensing observed the staff records did not include criminal record checks, which are required by the legislation from the Criminal Records Review Board.

Evidence of compliance with the Province's immunization and tuberculosis control programs has not been obtained. [CCLR Sec.19(1)(b)]; Character references have not been obtained. [CCLR Sec.19(1)(b)]; Copies of any diplomas, certificates or other evidence of the person's training and skills have not been obtained. [CCLR Sec. 19(1)(d)]; Records of staff's work histories have not been obtained. [CCLR Sec. 19(1)(c)]

Observation. Licensing observed while reviewing the staff files that documentation was missing.

Implementation of the fire drill system is practiced at least once each month, and implementation of the emergency plan is practiced at least once each year. [CCLR Sec. 22(2)(b)(c)]

Observation. Licensing observed that the program had completed a fire drill in January 2023, but prior to this fire drill the last inspection was documented on April of 2022. Licensing did not observe that an emergency drill was completed in the last year.

Heated water accessible to children is heated to no more than 49° Celsius. [CCLR Sec. 47]

Observation. Hot water that children have access to is above 49 Celsius

A licensee must not employ a person in a community care facility as an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry [CCLR Sec. 19(4)(a)]