Poco Village Early Learning Centre Ltd

A licensee must: (b) have an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

Observation. Fire extinguisher was due servicing on 12 August 2025.

Corrective action. Manager said fire extinguisher will be serviced & licensing officer will be notifed

A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure. Observation (CORRECTED DURING INSPECTION): 2 children were not signed out in January 2026. Manager corrected this during inspection.

Corrective action. Manager said attendance records will be checked to ensure departure times are recorded daily.

A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the system maintained by the early childhood educator registry. (Educator or assistant certificate validation) Observation (CORRECTED DURING INSPECTION): Manager's and one staff's ECE certificate were not validated by the ECE Registry.Manager verified both certificates during inspection. This is a repeat contravention.

Corrective action. The Manager said staff ECE certificates will be validated when they are renewed, and the results will be printed and kept in the staff member's file.

A licensee must keep, for each child, a record showing the following information: (g) any notification of a parent, emergency contact or medical health officer made under section 55 [notification of illness or injury].

Observation. There were multiple incident log notes that did not have record of parent notification.

Corrective action. The Manager said that she will remind the staff to keep a record of parent notification.

A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the system maintained by the early childhood educator registry. (Educator or assistant certificate validation) Observation (CORRECTED DURING INSPECTION): Licensing reviewed 2 staff files and one staff did not have record of certificate validation.

Corrective action. The Manager validated the certificate during the inspection.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. One staff member did not have a site specific criminal record check (CRC). Their Criminal Record Check Clearance letter was referenced to another organization.

Corrective action. The Manager said that she will have the staff complete another CRC.

A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

Observation. Multiple nap mats had holes in them exposing the foam.

Corrective action. The Manager said that the mats will be temporarily fixed until they will be replaced.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. Licensing reviewed 3 staff files. One staff was missing a record of a criminal record check through the criminal records review program (they had a copy from the RCMP) and another staff's criminal record check was not site specific.

Corrective action. The Manager said that the staff will apply for their criminal record checks through the criminal record review program.

A licensee must supply equipment, furniture and supplies that are (a) of sturdy and safe construction, easy to clean and free from hazards. Observation (CORRECTED DURING INSPECTION): During inspection Licensing observed that one children's chair in the play area had a tear on the surface exposing the foam underneath. Manager corrected this during inspection. This is a repeat contravention from routine inspection # SMIA-CM4V9X- dated 14 December 2022.

Corrective action. Ensure all equipment and furnishings are in good repair and can be sanitized effectively.

A licensee must supply equipment, furniture and supplies that are (a) of sturdy and safe construction, easy to clean and free from hazards. Observation (CORRECTED DURING INSPECTION): During inspection Licensing observed that one chair used for children's play had a large tear on its seat exposing the foam underneath making it difficult to sanitize effectively. Manager corrected this during inspection.

Corrective action. Ensure all equipment and furnishings are in good repair and can be sanitized effectively

A licensee must display in a prominent place in the community care facility both the licence, including any terms or conditions of the licence, and the name of the manager. Observation (CORRECTED DURING INSPECTION): Manager's name was not posted. This was corrected during the inspection.

Corrective action. : Please ensure the manager's name is always posted in a prominent place in the facility.

A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure. Observation (CORRECTED DURING INSPECTION): During inspection licensing checked attendance records and observed departure times were not recorded for 1 child on 22 November and for 3 children on December 7,2022. Manager entered the departure times during inspection. This is a repeat contravention from routine inspection # SMIA-BXMRAK dated 26 January 2021.

Corrective action. Please ensure there is a system in place to record departure times for children.

A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.

Observation. Licensing reviewed 9 children files. One child's file was missing medical insurance plan number.

Corrective action. Please make sure that all children have medical insurance plan number in their file before they start enrolment.

A licensee must keep, for each child, a record showing the following information: (b) date of enrolment in the community care facility. Observation (CORRECTED DURING INSPECTION): Two children's files did not have date of enrolment. Manager corrected this during inspection.

Corrective action. Please ensure children's files are complete.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. Licesning reviewed 9 children files. One child's file was missing name and telephone number of a medical practitioner. This is a repeat contravention from routine inspection # SMIA-C93UEW dated 24 November 2021.

Corrective action. Ensure all children's files are complete before they start attending the facility.

A licensee must: (b) have an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

Observation. Facility's first aid kit had insufficient first aid supplies. Manager stated it will be replenished.

Corrective action. Please ensure the facility is able to prepare, mitigate, respond and recover from an emergency.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. Licensing reviewed four children files. One file was missing: ·Medical practitioner name ·Medical practitioner telephone number ·Emergency contact information

Corrective action. Ensure all children's files are complete before they start attending the facility.

A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.

Observation. Licensing reviewed four children files. One file was missing medical insurance plan number.

Corrective action. Ensure all children's files are complete before they start attending the facility.

A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (a) the diagnoses relevant to the child's requirement for extra support, as made by health care professionals.

Observation. No care plan available for a child requiring extra support. Manager was able to verbally explain the needs of the child but there is no care plan written down to follow.

Corrective action. Please ensure there is a care plan written and in place for each child who requires extra support.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. Upon review of four staff files one staff person does not have a CRC completed through the criminal record review agency in Victoria. This staff person currently has a clear criminal record check from the RCMP.

Corrective action. Please ensure all staff persons have a criminal record check through the criminal records review branch in Victoria

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (c) a record of the person's work history.

Observation. 2 out of 4 staff files reviewed were missing evidence of work history.

Corrective action. Ensure that staff records are complete before they start employment.

A licensee must ensure that each employee (c) practices implementing the emergency plan at least once each year.

Observation. The last emergency plan was implemented in August 2020.

Corrective action. Please ensure all staff participate in implementing the emergency plan at least once a year.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.

Observation. 3 out of 4 staff files reviewed were missing character references. One staff had a reference that was not verified.

Corrective action. Ensure that character references are obtained and verified for each employee before they start employment.

Observation. A reportable incident was not reported within 24 hours

Corrective action. Corrective action plan required

Observation. Policies and Procedures were not available at the community care facility.

Corrective action. corrective action plan required.

Observation. One employee did not have character references

Corrective action. Corrective action plan required

A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure. Observation (CORRECTED DURING INSPECTION): During inpection licensing checked today's daily attendance record and observed 18 out of 15 children were signed-in. Manager explained that it was a busy morning which affected the sign-in procedures.Licesning reviewed the past attendance records and they were all upto date.

Corrective action. Please ensure there is a sytem in place to record if the child is present or absent.

A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry,

Observation. Licensing reviewed 4 staff files and noted two current certificates were not validated.

Corrective action. Please ensure certificates are verified by the licensee using a system established and maintained by the director of the early childhood educator registry.