Highland Meadows Day Care

• HYGIENE AND COMMUNICABLE DISEASE

  A licensee must establish a program to instruct children in, and to practise the rules of, health and hygiene.

  Observation. Children's nap time blankets were touching other children's blankets.

  Corrective action. Store blankets and bedding to ensure that they are not touching other children's

  15030 - CCLR s.46(1)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (i) a photograph or digital image of the child, and other information that can be used to readily identify the child in an emergency.

  Observation. Four of seven children did not have a photograph or digital image. The Manager said she tried to take them but they did not turn out.

  Corrective action. Ensure each child has a photo or digital image that can readily identify the child in an emergency

  19160 - CCLR s.57(2)(i)
• STAFFING

  A licensee must ensure that each employee (c) practices implementing the emergency plan at least once each year.

  Observation. Last recorded emergency drill was completed in July 2024.

  Corrective action. Ensure that emergency plan is practiced at least once per year

  12200 - CCLR s.22(2)(c)
• STAFFING

  A licensee must ensure that each employee (b) practices implementing the fire drill system at least once each month.

  Observation. No fire drill was completed in November 2025

  Corrective action. Ensure that a fire drill is completed at least once per month

  12190 - CCLR s.22(2)(b)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child.

  Observation. A knife was located on the counter in the kitchen area accessible to children.

  Corrective action. Ensure knives are inaccessible to children in care.

  11200 - CCLR s.17
• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. It was observed that children were riding bikes without proper safety protection. A conversation was had with the Manager regarding helmets. The Manager said she has helmets but doesn't want the children to share them.

  Corrective action. Ensure children have access to helmets to wear when riding bikes and scooters.

  11010 - CCLR s.13(1)
• OR SUPERVISION

  Without limiting subsection (1), a licensee must ensure that (a) children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E.

  Observation. It was observed that at the time of inspection and multiple other days throughout July a child that was older than Grade 1 was in attendance. A conversation was had with the Manager regarding the ages and numbers of children and the different types of care types.

  Corrective action. Ensure that children are grouped according to Schedule E.

  14020 - CCLR s.34(2)(a)
• RECORDS AND REPORTING

  A licensee must keep current records for each child showing (a) the information set out in subsection (2), (b) if applicable, the information and agreements set out in subsections (2.1) and (2.2), and (c) the consents referred to in subsection (3).

  Observation. One child had no records.

  Corrective action. Ensure that each child has current records prior to attending .

  19060 - CCLR s.57(1)(a)(b)(c)
• STAFFING

  A licensee must ensure that children have at all times immediate access to an employee who (a) holds a valid first aid and CPR certificate, provided on completion of a course that meets the requirements of Schedule C.

  Observation. The Manager first aid expired on Feb 25, 2025.

  Corrective action. Ensure that children have immediate access to an employee that has valid first aid and CPR certificate according to Schedule C.

  12210 - CCLR s.23(1)(a)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. The Manager criminal record check expired in 2023. This is a repeat contravention

  Corrective action. Ensure that the criminal record check for each employee is current.

  12040 - CCLR s.19(1)(a)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

  Observation. The following was observed: - the bathroom in the back room has toys on counters and in sink -The exits were not cleared from snow and there was ice located at the bottom of one of the stairs. There has not been an accumulation of snow since the beginning of the previous week.

  Corrective action. The Manager will remove the toys from storage in the bathroom and address the snow and ice on the stairs and exits.

  11010 - CCLR s.13(1)
• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that all indoor and outdoor play materials and equipment accessible to children are (b) safely constructed, free from hazards and in good repair.

  Observation. The following was observed outside: -bike handle bars were missing the rubber safety pieces on the handles or the handles were in poor repair -the wooden climber had broken swings, the wood is beginning to show signs of breaking down, the stairs have screws that are only partially screwed in. -the seats on the teeter totter are missing

  Corrective action. The Manger will take action to ensure that all outdoor materials are in good repair and safely constructed.

  11190 - CCLR s.16(4)(b)
• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child.

  Observation. Knives were accessible in the kitchen drawer.

  11200 - CCLR s.17
• LICENSING

  A licensee must display in a prominent place in the community care facility both the licence, including any terms or conditions of the licence, and the name of the manager.

  Observation. The name of the Manager was not posted.

  10050 - CCLR s.11(1)
• POLICIES AND PROCEDURES

  A licensee must: (b) have an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

  Observation. The emergency plan that includes food and supplies to respond to and recover from an emergency was not up to date with the food being expired and limited supplies available.

  Corrective action. Ensure that the food in the emergency plan and the supplies needed are kept up to date. The Manager said that there is food and supplies located in other areas not accessible to the child care on site.

  13020 - CCLR s.22(1)(b)
• PROGRAM

  A licensee, other than a licensee providing a care program described as Occasional Child Care, must provide each child with daily outdoor play periods unless weather conditions would make it unreasonable to do so. (4) Despite subsection (1), a licensee who provides a care program described as Occasional Child Care need not provide a program of outdoor activities. (5) Despite subsection (3), that subsection applies to a licensee who provides a care program described as Child-minding only if the program provides care for 3.5 hours or more each day.

  Observation. The Manager said that she does not take children out daily as some parents do not send their children in weather appropriate clothing.

  Corrective action. Ensure that children are given the opportunity for outdoor play.

  18060 - CCLR s.44(3)(4)(5)
• STAFFING

  The licensee must not permit a person over the age of 12 to be ordinarily present on the premises of a community care facility while children are present, unless the person is of good character and the licensee has obtained a criminal record check for that person.

  Observation. A criminal record check for a tenant was not completed

  Corrective action. The Licensee said she was unaware of completing criminal record checks for people living on the premise. The Licensee will have a criminal record check completed.

  12160 - CCLR s.20(1)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (f) evidence that the person has complied with the Province's immunization and tuberculosis control programs.

  Observation. Immunization status was not obtained for the Manager.

  12090 - CCLR s.19(1)(f)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. The Manager criminal record check expired in 2023

  Corrective action. The Manager will get a criminal record check completed.

  12040 - CCLR s.19(1)(a)

No violations recorded at this inspection.

• A licensee must immediately notify a parent or emergency contact if, while under the care or supervision of the licensee, the child (a) becomes ill or is injured.(1.1) In the case of a licensee who provides a care program described as Child-minding, the parent to be notified under subsection (1) is the parent who is on the premises on which the child-minding service operates.

  Observation. Licensing determined a parent was not immediately notified of a child's injury.

  Corrective action. Corrective action required.

  19010 - CCLR s.55(1)(a)(1.1)
• A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance.

  Observation. Licensing determined behavioural guidance was not always appropriate.

  Corrective action. Corrective action required.

  14220 - CCLR s.51(1)(a)
• A licensee must ensure that children are supervised at all times by a person who is an educator, an assistant or a responsible adult.

  Observation. Licensing determined continuous supervision was not always maintained.

  Corrective action. Corrective action required.

  14060 - CCLR s.39(1)
• A licensee must keep current records for each child showing (a) the information set out in subsection (2), (b) if applicable, the information and agreements set out in subsections (2.1) and (2.2), and (c) the consents referred to in subsection (3).

  Observation. Licensing determined that current records for each child were not kept.

  Corrective action. Corrective action required.

  19060 - CCLR s.57(1)(a)(b)(c)

• OR SUPERVISION

  Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Observation (CORRECTED DURING INSPECTION): At the time of inspection there were 9 children and 1 staff present, the Manager said she contacted the parent of 1 child to come and pick up and is aware of child/staff ratios.

  Corrective action. Please ensure the ratio of employees to children is no les than that permitted in Schedule E.

  14030 - CCLR s.34(2)(b)
• RECORDS AND REPORTING

  In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58.

  Observation. At the inspection it was noted that the Manager did not have a file on site, LO discussed with the Manager having records on site.

  Corrective action. Please ensure that the Manager has a file on site for review.

  19320 - CCLR s.59(a)

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child.

  Observation. Mildew cleaner, and a sander was located under the loft in the children's play area.

  Corrective action. Ensure that any hazardous material is inaccessible to children in care.

  11200 - CCLR s.17
• LICENSING

  A licensee must display in a prominent place in the community care facility the certificate, or a copy of the certificate, of any educator or assistant employed to work in the community care facility.

  Observation. 1of 2 educator certificates was not posted.

  Corrective action. Ensure that each educator certificate is posted.

  10070 - CCLR s.11(4)
• MEDICATION

  If a licensee has agreed with a parent to give a child any medication prescribed by a medical practitioner or provided by the parent, the licensee and his or her employees must ensure that the medication is (b) readily accessible to employees.

  Observation. Medication was not readily accessible to employees.

  Corrective action. Ensure that any medication is readily accessible to employees

  16020 - CCLR s.53(1)(b)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.

  Observation. 3 of 10 children's files reviewed did not have a medical insurance plan number

  Corrective action. Ensure that each child has a medical insurance plan number

  19070 - CCLR s.57(2)(a)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (b) date of enrolment in the community care facility.

  Observation. 1 of 10 children's records did not have a date of enrolment. This is a repeat contravention

  Corrective action. Ensure that each children's record has a date of enrolment.

  19080 - CCLR s.57(2)(b)
• RECORDS AND REPORTING

  In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58.

  Observation. The Managers file was not located in the facility area. The past staff files were not located within the facility area. A child's care plan was not available for review in the facility.

  Corrective action. Ensure that all records referred to in section 56-58 is kept in a single location in the community care facility.

  19320 - CCLR s.59(a)

• HYGIENE AND COMMUNICABLE DISEASE

  A licensee must establish a program to instruct children in, and to practise the rules of, health and hygiene.

  Observation. After nap time the children's sleep mats are stacked one on top of the other with the sheets and blankets on them. Licensing had a conversation regarding the importance of storing the bedding separate from one another.

  Corrective action. Ensure to provide a healthy and hygienic program at all times.

  15030 - CCLR s.46(1)
• OR SUPERVISION

  A licensee must ensure that children are adequately supervised by qualified employees in sufficient numbers to meet the needs of each child.

  Observation. Upon arrival there were sixteen children in care with one early childhood educator and one responsible adult. The Licensee stated that this is the current staffing schedule. This does not meet the staffing requirements for sixteen children in a group child care (30 months to school age) program. This is a repeat contravention.

  Corrective action. Ensure the program is staffed with qualified employees as per the Child Care Licensing Regulations.

  14010 - CCLR s.34(1)
• RECORDS AND REPORTING

  A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee.

  Observation. Licensing reviewed the minor incident log book. One entry identified a reportable incident that took place within the past six months that should have been reported to Child Care Licensing within 24 hours of the incident. Licensing reviewed the facilities incident reporting policy with the Licensee today and provided reportable incident forms.

  Corrective action. Ensure reportable incidents as per Schedule H in the Child Care Licensing Regulations are reported to Licensing within 24 hours of the incident occurring.

  19030 - CCLR s.55(2)(a)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.

  Observation. When Licensing arrived at the facility there were sixteen children in care however only fourteen children were signed in.

  Corrective action. Ensure that records indicate for each child the time of arrival and departure.

  19090 - CCLR s.57(2)(c)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. One staff member on site did not have a valid criminal record check. This is a repeat contravention.

  Corrective action. Ensure that a valid criminal record check is obtained for all staff.

  12040 - CCLR s.19(1)(a)

• OR SUPERVISION

  A licensee must ensure that children are adequately supervised by qualified employees in sufficient numbers to meet the needs of each child.

  Observation. There are 20 children on site with two early childhood educators and a responsible adult. The responsible adult is replacing an early childhood educator who has been on leave for more than 30 days. This does not meet the requirements of the child care licensing regulations. Licensing discussed the application for exemption process.

  Corrective action. Ensure children are adequately supervised by qualified employees as per the child care licensing regulations.

  14010 - CCLR s.34(1)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

  Observation. Licensing reviewed three children's files during today's inspection. One file is missing the name and telephone number of the child's medical practitioner.

  Corrective action. Ensure all children's files are complete.

  19100 - CCLR s.57(2)(d)

• OR SUPERVISION

  A licensee must ensure that children are adequately supervised by qualified employees in sufficient numbers to meet the needs of each child.

  Observation. During today's inspection there were 20 children on site supervised by one ECE, one responsible adult and one other individual. The Licensee identified that the two regular staff members were absent and were replaced by the responsible adult and one other individual. This does not meet the group sizes and employee to child ratios as per the child care licensing regulations.

  Corrective action. Ensure that children are adequately supervised by qualified employees to meet the needs of each child.

  14010 - CCLR s.34(1)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

  Observation. Licensing reviewed three children's files. One file was missing the name and contact number for the child's medical practitioner.

  Corrective action. Ensure that all children's files are complete.

  19100 - CCLR s.57(2)(d)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (f) evidence that the person has complied with the Province's immunization and tuberculosis control programs.

  Observation. Licensing reviewed staff files for the two individuals working on the floor at the time of the inspection. Both files did not contain evidence of the staff members immunization status.

  Corrective action. Ensure all staff files are complete.

  12090 - CCLR s.19(1)(f)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (c) a record of the person's work history.

  Observation. Licensing reviewed staff files for the two individuals working on the floor at the time of inspection. One file was missing a copy of the individuals resume.

  Corrective action. Ensure all staff files are complete.

  12060 - CCLR s.19(1)(c)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.

  Observation. Licensing reviewed staff files for the two individuals working on the floor at the time of inspection. There was no evidence of completed reference checks for either staff member.

  Corrective action. Ensure all staff files are complete.

  12050 - CCLR s.19(1)(b)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (d) copies of any diplomas, certificates or other evidence of the person's training and skills.

  Observation. Licensing reviewed staff files for the two individuals working on the floor at the time of the inspection. One of the files did not contain evidence of the training required for the role she was being used in today.

  Corrective action. Ensure all staff files are complete.

  12070 - CCLR s.19(1)(d)
• STAFFING

  A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

  Observation. Licensing reviewed staff files for two of the individuals working on the floor at the time of the inspection. Neither of the staff had valid criminal record checks in place.

  Corrective action. Ensure all staff files are complete.

  12040 - CCLR s.19(1)(a)