Cranbrook's Huddles And Cuddles Playcentre Inc.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. Electrical outlets in two power bars are accessible to the children in the Group Child Care (30 months to school age) program rooms. Exposed electrical outlets are considered a hazard and may pose a risk of injury in children. A response is required by May 19, 2026 to confirm the risk has been mitigated. A tall toy shelf in the Group Child Care (Under 36 month) program is not secure to the wall and is easily moved when pushed. Tall shelving that is not secure poses a risk of falling on children or items on the higher shelves falling onto the children. A response is required by May 19, 2026 to confirm the risk has been mitigated. The snack fridge, containing perishable food items for the children, does not have a way to ensure the temperature is safe for food storage. To ensure safe food storage and prevent food borne illness, the temperature of the fridge must not exceed 4°C. A response is required by May 19, 2026 to confirm the risk has been mitigated.

• C6.1 - Are acceptable hygiene practices maintained?Non-critical

  Observation. It was disclosed that the children attending the Group Child Care (Under 36 months) program are not washing their hands prior to eating or after toileting on a consistent basis. Children are offered a wet cloth to wipe their hands prior to eating but not washing with soap and running water. A program to instruct children in and to practice the rules of health and hygiene is required to prevent the spread of illness. A response is required by May 5, 2025 that outlines the program developed to ensure hand washing is occurring as required.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. Through a review of children's files the sex of the child was missing from all files reviewed. One child's file reviewed did not have the full names of the emergency contacts listed. It is required to obtain all required information in full for each child in care for reference in the event of an emergency. A response is required by May 5, 2025 to confirm all children's files are complete. Care plans have been developed for children in care. One plan reviewed outlined restraint as a form of guidance to be used. The information outlined in the plans is not sufficient to guide employees in the specific care for each child as identified. Care plans need to provide information on the behaviours or issues of concern for a child and outline what measures employees will take to address the concern and how to meet the needs of the child. A response is required by May 5, 2025 to confirm care plans have been revised to include the required information.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. The flooring tiles in the children's washroom and in the facility hallway are loose and pose a tripping risk for children in care. It is the responsibility of the Licensee to ensure the facility is in good repair and hazards are addressed as required to avoid the risk of injury in children. A response is required by May 5, 2025 to confirm how the flooring as been addressed. The wall in one of the children's washroom is peeling and flaking paint. The children sit against the wall when they are waiting their turn for diapering and have access to the peeled paint flakes. Paint flakes are considered to be hazardous to the health and safety of a child. There is a risk a child may try to ingest the flakes due to the ages of children exposed. A response is required by May 5, 2025 to confirm the hazard has been addressed. In the Group Child Care (Under 36 months) care program a climber with a slide attached is available for the children to use. The climber does not have adequate protective surfacing under it to prevent injury. Protective surfacing is recommended for equipment that is over 18 inches to prevent the risk of injury in children. A response is required by May 5, 2025 that addresses the protective surfacing required. In the Group Child Care (Under 36 months) care program a climber and a soft block climbing piece of equipment are positioned close to each other and to the wall. Both pieces of equipment do not have adequate clearance around them. A six foot clearance around equipment is considered safest to mitigate the risk of injury in children. A response is required by May 5, 2025 that addresses the clearance as required.

No violations recorded at this inspection.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. Outdoor playspace inspections are being conducted and recorded, however not on a daily basis. All outdoor playspaces need to be inspected and documented daily prior to children entering the spaces to ensure any potential hazards are identified and mitigated. Outline the system developed to ensure playspace inspections are occurring and documented daily.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. The flooring in the kitchen area is damaged in one spot, has peeled back and is a potential tripping hazard. The door alarm on the exit from the kitchen area to outside is not working. The gate to the outdoor play area was left open while the children were out playing in the yard. Corrected during inspection.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. It was observed when reviewing all staff files that one file is missing one character reference. It was observed when reviewing all staff files that one file is missing evidence of compliance with the Province's immunization and tuberculosis control program.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. It was verbally disclosed by staff during the inspection that children move from one group to another during the day. A system needs to be developed to ensure attendance is tracked when children are moving in and out of that specific group.

• C10.2 - Are children supervised, and are employee to children ratios maintained?Critical

  Observation. Licensing received information in which a child was left alone, and unsupervised outside. The manager and staff member confirmed a child was not supervised at all times. The manager also confirmed no follow up action was completed.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. Parents were not notified immediately of their child being involved in a reportable missing and wandering incident. Licensing was not notified of the incident within the required 24 hours.

• C2.1 - Are written policies and procedures in place to guide employees in all matters regarding the care and supervision of children?Non-critical

  Observation. The Licensee has not ensured that policies and procedures to guide employees in all matters regarding the care and supervision of children have been implemented by a staff member.

• C10.1 - Are children provided with a healthy and safe environment, and protected from harmful actions?Non-critical

  Observation. Licensing received information of a staff member subjecting children to being physically ‘grabbed’ ‘pulled’ and ‘moved’. The staff member confirmed restricting children's movement.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. In review of the minor incident logbook it was noted one incident occurred in July 2022 that meets the definition as per Schedule H had not been reported to Licensing. Child files are incomplete. Requirements missing include: emergency contacts, medical insurance numbers, medical practitioners name and phone number. The facility process to ensure care plans are developed as needed appears to be ineffective. Three children who require extra support do not have a care plan developed. One child's care plan has not been reviewed annually.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. Two bikes observed with ripped seats and one with a broken handle. Electrical cords connected to a power bar are accessible to children in the playroom. Fire extinguishers are out of date for service. Rug at the entrance is ripped and poses a tripping hazard Storage room door was unlocked and accessible to children. The room contained high unstable shelves containing bins of toys. This item was corrected during inspection.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. One staff file was missing character references. Staff Criminal Record Checks are not in the facility name.

• C2.1 - Are written policies and procedures in place to guide employees in all matters regarding the care and supervision of children?Non-critical

  Observation. No evidence of emergency evacuation procedures being practiced annually.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. Facility Licensing Officer reviewed staff files and found several were missing evidence of complying with the Province's immunization and tuberculosis control programs. Several were missing verification of certificates by the early childhood educator registry.

• C10.2 - Are children supervised, and are employee to children ratios maintained?Critical

  Observation. Licensing observed twice during the inspection that children were not adequately supervised.

• C10.1 - Are children provided with a healthy and safe environment, and protected from harmful actions?Non-critical

  Observation. It was alleged the accused was rough and used an inappropriate behaviour guidance method with a child while at the park. This was substantiated through interviews with the staff. It was discovered through interviews with the staff that additional incidents of harmful actions towards children occurred and were not reported to Licensing.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. It was discovered during the investigation process that reportable incidents were not being reported to Licensing or to parents.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. It was alleged that the accused does not have the personality, ability, and temperament necessary to manage or work with children. This was substantiated through interviews with staff.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. -It was observed the carpet in one of the classrooms is in need of cleaning. -Through conversations with the manager it was discovered the facility does not maintain a consistent toy and equipment sanitizing routine. -It was observed some of the facilities toys and books are in poor repair. -A picnic table with splintering wood and exposed screws is accessible to the children. This was noted and resolved in the last report. It was observed the picnic table had been moved to a new location however children may be able to access it. -A sharp putty knife is accessible to children.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. The facility registration forms have been redesigned and now include all the required information. - The system for signing a child out of one program and into another is unclear and inconsistent.

• C10.2 - Are children supervised, and are employee to children ratios maintained?Critical

  Observation. Based on information gathered during the investigation it was substantiated continuous supervision was not well maintained during an outdoor field trip resulting in an injury occurring to a child.

• C2.1 - Are written policies and procedures in place to guide employees in all matters regarding the care and supervision of children?Non-critical

  Observation. It was substantiated that a incident involving an injury to a child was not recorded in the log of minor incidents.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. It was substantiated that a parent was not immediately notified of an injury to a child that occurred during an outdoor field trip.

• C10.2 - Are children supervised, and are employee to children ratios maintained?Critical

  Observation. It was observed the staff leave the classrooms frequently for short periods of time resulting in inadequate supervision. Staff were observed sitting at a table talking with each other unengaged with the children.

• C1.2 - Does the licensee operate the facility in a manner that will promote the health, safety and dignity of persons in care?Non-critical

  Observation. Radon results have not been submitted.

• C2.1 - Are written policies and procedures in place to guide employees in all matters regarding the care and supervision of children?Non-critical

  Observation. The facility emergency plan was not implemented in 2020.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. Some staff files are missing criminal record clearances.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. Some children's files are missing medical insurance numbers, name and phone number of medical practitioner, photograph or digital images, and other information that can be used to readily identify the child in an emergency. A care plan for a child who requires extra support has not been reviewed yearly.

• C6.1 - Are acceptable hygiene practices maintained?Non-critical

  Observation. It was observed that children did not wash their hands before consuming food, nor were the tables disinfected before children had snack. The method used for dish washing is not adequate.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. A picnic table located in the outdoor play space has exposed sharp screws and broken wood pieces accessible to children . A broken coffee table with sharp nails is assessible to children in the outdoor play space. A basket with a variety of sun screens is accessible to children. No evidence of daily, monthly or annual play space inspections was available.

• C8.2 - Is each child provided a comprehensive and coordinated program of developmentally appropriate activities that encourages physical, intellectual, language, emotional, and social development?Non-critical

  Observation. No evidence of a comprehensive and coordinated program was available today.

• C10.2 - Are children supervised, and are employee to children ratios maintained?Critical

  Observation. It was substantiated that staff sit in lawn chairs and chat with each other for lengthy periods of time while in the facilities outdoor play space resulting in inadequate supervision.

• C8.1 - Are children offered a variety of activities and instructed on the safe use of the play space?Non-critical

  Observation. As a result of conversations with the manager during the complaint investigation, it was substantiated that children are not being offered a variety of activities to encourage the development of perception and physical skills while playing at the facilities outdoor play space.

• C2.1 - Are written policies and procedures in place to guide employees in all matters regarding the care and supervision of children?Non-critical

  Observation. The care and supervision policy submitted to licensing for review does not adequately guide employees in the care and supervision of children.

• C1.1 - Does the licensee continually inform licensing of any significant changes to the structure or operation of the facility?Critical

  Observation. The name of the facility manager was not displayed. This was corrected during the inspection.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. Some digital images were missing from children's emergency records.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. Employee files were checked, two employees were missing evidence of their criminal records check, reference checks, and evidence that the persons has complied with the Province's immunization control program.

• C2.1 - Are written policies and procedures in place to guide employees in all matters regarding the care and supervision of children?Non-critical

  Observation. The monthly fire drill practice was not done in January. The monthly fire drill was practiced in February; however there was not record completed.

• Has the facility been tested for radon gas?Non-critical

  Observation. Radon testing is currently being conducted at the facility.