South Vancouver Community Montessori Daycare

• RECORDS AND REPORTING / Records For Each ChildNon-critical

  The licensee has written, parental consent to release a child to someone other than the parent. [CCLR Sec. 57(3)(b)]

  Observation. Not all children had an authorized alternate pick up person listed.

• PHYSICAL, EQUIPMENT AND FURNISHING / Heated WaterNon-critical

  Heated water accessible to children is heated to no more than 49° Celsius. [CCLR Sec. 47]

  Observation. LO observed the water temperature in one washroom sink to be 54° C.

No violations recorded at this inspection.

No violations recorded at this inspection.

• CARE AND/OR SUPERVISION / Behavioural GuidanceNon-critical

  Behavioural guidance is appropriate to the age and development of each child. [CCLR Sec.51(1)(a)]

  Observation. LO observed the Licensee loudly "shushing" children during a floor activity as a means of gaining their attention. This is not respectful or developmentally appropriate behavior guidance. This also does not support the dignity of the children in care (CCALA Sec. 7(1)(b)). A follow up conversation with the Licensee took place, and LO requested a copy of the program's guidance policy.

• RECORDS AND REPORTING / Records For Each ChildNon-critical

  A record for each child containing the name, sex, date of birth, medical insurance plan number and immunization status is not kept. [CCLR Sec. 57(2)(a)]

  Observation. LO observed that 2 children did not have immunization status on file, and 1 child did not have a medical insurance plan number on file.

• STAFFING / Emergency Training and EquipmentNon-critical

  Fire drills are not practiced at least once each month. [CCLR Sec. 22(2)(b)]

  Observation. LO observed that a fire drill was not recorded for the month of October.

• STAFFING / First AidNon-critical

  Children do not have immediate access to an employee who holds a valid first aid and CPR certificate described in the regulations. [CCLR Sec. 23(1)(a)]

  Observation. LO observed that the manager's first aid certificate was expired. Manager has followed up via email with a date for renewal.

No violations recorded at this inspection.

• PHYSICAL, EQUIPMENT AND FURNISHING / Play Area, Materials and EquipmentNon-critical

  Play materials and/or equipment are not safely constructed, free from hazards and in good repair. [CCLR Sec. 16(4)(b)]

  Observation. LO observed the following in the outdoor play space: • Small wooden bridge has broken/crooked boards, posing a tripping hazard • Sandbox is in need of replenishing with sand • Recommend that the sandbox is kept covered when not in use in order to keep out unwanted debris or animals.

No violations recorded at this inspection.

• RECORDS AND REPORTING / Care PlansNon-critical

  The licensee does not keep a current care plan for each child requiring extra support. [CCLR Sec. 58(1)]

  Observation. LO did not observe a care plan on file for a child with an asthma inhaler on site.

• RECORDS AND REPORTING / Records For Each ChildNon-critical

  A record for each child containing the name, sex, date of birth, medical insurance plan number and immunization status is not kept. [CCLR Sec. 57(2)(a)]

  Observation. LO did not observe immunization status on file for one child, and a medical insurance plan number on file for one child.

• STAFFING / Character and skill requirementsNon-critical

  Evidence of compliance with the Province's immunization and tuberculosis control programs has not been obtained. [CCLR Sec.19(1)(b)]; Character references have not been obtained. [CCLR Sec.19(1)(b)]; Records of staff's work histories have not been obtained. [CCLR Sec. 19(1)(c)]

  Observation. LO reviewed two staff files and observed that both files were missing immunization status, a record of work history, and references.

• CARE AND/OR SUPERVISION / Harmful actions not permittedNon-critical

  No child is subjected to emotional abuse, physical abuse, sexual abuse or neglect as defined in Schedule H. [CCLR Sec.52(2)]

  Observation. During today's visit LO observed that staff interactions with the children were respectful. This issue will remain in non-compliance until further follow up is completed.

• PHYSICAL, EQUIPMENT AND FURNISHING / Heated WaterNon-critical

  Heated water accessible to children is heated to no more than 49° Celsius. [CCLR Sec. 47]

  Observation. This issue continues to be in non-compliance.

• STAFFING / Character and skill requirementsNon-critical

  Employees are of good character, have the personality, ability and temperament necessary to work with children, have the training and experience and demonstrate the skills necessary to carry out the duties assigned. [CCLR Sec 19(2)]

  Observation. During today's visit LO observed that staff interactions with the children were respectful. Staff R stated that she has signed up for several workshops related to guidance and will provide details to LO. This issue will remain in non-compliance until further follow up is completed.

• STAFFING / Character and skill requirementsNon-critical

  Prior to employing staff the manager has met with each person and has obtained the appropriate documentation. [CCLR Sec. 19(1)]

  Observation. This issue continues to be in non-compliance.

• CARE AND/OR SUPERVISION / Harmful actions not permittedNon-critical

  No child is subjected to emotional abuse, physical abuse, sexual abuse or neglect as defined in Schedule H. [CCLR Sec.52(2)]

  Observation. During today's visit LO observed that staff interactions with the children were respectful. We discussed that staff R has not been able to complete any workshops related to child guidance however she has registered for several upcoming courses: 2 in January and 1 in February. LO will follow up in February.

• PHYSICAL, EQUIPMENT AND FURNISHING / Heated WaterNon-critical

  Heated water accessible to children is heated to no more than 49° Celsius. [CCLR Sec. 47]

  Observation. This issue continues to be in non-compliance. Manager stated that there has been ongoing discussion with the church board regarding building maintenance.

• RECORDS AND REPORTING / Records For Each ChildNon-critical

  The licensee keeps a current record for each child showing the information required. [CCLR Sec. 57]

  Observation. This issue continues to be in non-compliance.

• STAFFING / Character and skill requirementsNon-critical

  Employees are of good character, have the personality, ability and temperament necessary to work with children, have the training and experience and demonstrate the skills necessary to carry out the duties assigned. [CCLR Sec 19(2)]

  Observation. During today's visit LO observed that staff interactions with the children were respectful. We discussed that staff R has not been able to complete any workshops related to child guidance however she has registered for several upcoming courses: 2 in January and 1 in February. LO will follow up in February.

• STAFFING / Character and skill requirementsNon-critical

  Prior to employing staff the manager has met with each person and has obtained the appropriate documentation. [CCLR Sec. 19(1)]

  Observation. This issue continues to be in non-compliance.

• STAFFING / Character and skill requirementsNon-critical

  Evidence of compliance with the Province's immunization and tuberculosis control programs has not been obtained. [CCLR Sec.19(1)(b)]; Character references have not been obtained. [CCLR Sec.19(1)(b)]; Records of staff's work histories have not been obtained. [CCLR Sec. 19(1)(c)]; Criminal record checks have not been obtained. [CCLR Sec. 19(1)(a)]

  Observation. Comments from previous inspection: LO reviewed 2 staff files and observed the following: • a record of work history is not on file for 2 staff • references are not on file for 2 staff • current ECE and validation are not on file for 1 staff (certificate on file expired in August 2022 and staff stated she has her new certificate at home) • immunization is not on file for 1 staff During today's inspection visit LO observed a substitute staff working in the classroom. There was an ECE certificate on file but no other documentation available for the staff.

• CARE AND/OR SUPERVISION / Harmful actions not permittedNon-critical

  No child is subjected to emotional abuse, physical abuse, sexual abuse or neglect as defined in Schedule H. [CCLR Sec.52(2)]

  Observation. Outstanding issue from Licensing investigation in August 2022: During staff interviews, one staff stated that they observed other staff in the program pulling children's arms, pushing them to where they needed to go, shaming, and "often" yelling at them. As per CCLR Section 52: A licensee must ensure that a child, while under the care or supervision of the licensee, is not subjected to any of the following: (a)shoving, hitting or shaking by an employee or another child, or confinement or physical restraint by another child; and (c)harsh, belittling or degrading treatment by an employee or another child, whether verbal, emotional or physical, that could humiliate the child or undermine the child's self respect;

• PHYSICAL, EQUIPMENT AND FURNISHING / Heated WaterNon-critical

  Heated water accessible to children is heated to no more than 49° Celsius. [CCLR Sec. 47]

  Observation. LO measured hot water in both washroom sinks. Reading provided below.

• RECORDS AND REPORTING / Records For Each ChildNon-critical

  A record for each child containing the date of enrolment in the facility is not kept. [CCLR Sec. 57(2)(b)]; A record for each child containing the name, sex, date of birth, medical insurance plan number and immunization status is not kept. [CCLR Sec. 57(2)(a)]

  Observation. LO reviewed 6 children's files and observed the following: • medical insurance information is not on file for 1 child. • start date is not on file for 1 child

• STAFFING / Character and skill requirementsNon-critical

  Evidence of compliance with the Province's immunization and tuberculosis control programs has not been obtained. [CCLR Sec.19(1)(b)]; Character references have not been obtained. [CCLR Sec.19(1)(b)]; Copies of any diplomas, certificates or other evidence of the person's training and skills have not been obtained. [CCLR Sec. 19(1)(d)]; Records of staff's work histories have not been obtained. [CCLR Sec. 19(1)(c)]

  Observation. LO reviewed 2 staff files and observed the following: • a record of work history is not on file for 2 staff • references are not on file for 2 staff • current ECE and validation are not on file for 1 staff (certificate on file expired in August 2022 and staff stated she has her new certificate at home) • immunization is not on file for 1 staff

• STAFFING / Character and skill requirementsNon-critical

  Employees are of good character, have the personality, ability and temperament necessary to work with children, have the training and experience and demonstrate the skills necessary to carry out the duties assigned. [CCLR Sec 19(2)]

  Observation. Outstanding issue from Licensing investigation in August 2022: During staff interviews, one staff stated that they observed other staff including staff R pulling on children's arms, pushing them to where they needed to go, shaming, and "often" yelling at them ------------------------------------------- During today's visit LO did not observe physical redirection; however LO observed staff R aggressively "shushing" children throughout the morning and especially during circle time. Staff R used language such as "you're not listening" ,"think!" and singling out a child: "do you think it's nice to have a conversation while I am talking?". The tone of voice and language used by staff R was not respectful or developmentally appropriate for the ages of children in care. LO had a conversation with the staff to discuss observations noted above. We discussed that if children are not engaged at circle time, it is not appropriate to keep insisting that they must sit quietly and listen, that it becomes frustrating for the children and for the staff. LO also observed a 2nd staff who was busy cleaning the room during circle time - we discussed that having the staff included in circle for support might help to keep the group interested and engaged. We discussed follow up from the investigation findings in August this year and staff R stated that the Licensee is on site every Monday to support the team. Staff R stated that she has undertaken professional development training and will provide LO with details.

• STAFFING / Emergency Training and EquipmentNon-critical

  Implementation of the fire drill system is practiced at least once each month, and implementation of the emergency plan is practiced at least once each year. [CCLR Sec. 22(2)(b)(c)]

  Observation. During today's inspection visit LO did not observe an October fire drill recorded.

• STAFFING / Standards to be maintainedNon-critical

  The licensee has appointed a manager for the community care facility. [CCALA Sec.7(1)(d) Standards to be Maintained]

  Observation. The manager listed on the facility licence is no longer working in the program. During today's inspection visit the LC stated that the manager left in September. We discussed that LC could be appointed manager while she hires an appropriate staff person. This will require an exemption in place in order for LC to manage 2 facilities. LO will provide exemption paperwork.

• PHYSICAL, EQUIPMENT AND FURNISHING / Hazardous Objects and SubstancesNon-critical

  Hazardous objects and substances are inaccessible to children. [CCLR Sec 17]

  Observation. Under the sink in one of the bathrooms is a can of Lysol spray. This is accessible to children and is hazardous. There are two entrances to the kitchen, both were open and children would have access to entire kitchen, discussed with staff the importance of keeping the doors / gate closed.

• PHYSICAL, EQUIPMENT AND FURNISHING / Play Area, Materials and EquipmentNon-critical

  All indoor and outdoor play materials and equipment accessible to children are suitable for the age and development of the children, safely constructed, free from hazards and in good repair. [CCLR Sec. 16(4)]

  Observation. There were items in the outdoor space that were between the fence and the storage shed and staff stated are to be removed. These items could be a hazard to children and should be removed as soon as staff identify them as hazardous. There is also other equipment that appears to show wear and tear and staff stated are not sturdy. It is up to staff to ensure materials and equipment accessible to children are safe and free from hazard. Discussion with staff regarding the stumps that are available to children, it is important that staff and children are clear on how these items are used and what are some safety rules when using these.

• RECORDS AND REPORTING / Records For Each ChildNon-critical

  The licensee keeps a current record for each child showing the information required. [CCLR Sec. 57]

  Observation. While most children's files were complete, there were a few who were missing immunization status and one child appeared to be missing emergency contact information that was for someone other that their parent.

• STAFFING / Character and skill requirementsNon-critical

  Prior to employing staff the manager has met with each person and has obtained the appropriate documentation. [CCLR Sec. 19(1)]

  Observation. There are two new staff on site with the children, one file is missing CRC and both files are missing immunization status.

• STAFFING / Emergency Training and EquipmentNon-critical

  Implementation of the fire drill system is practiced at least once each month, and implementation of the emergency plan is practiced at least once each year. [CCLR Sec. 22(2)(b)(c)]

  Observation. There is a sheet of fire drills posted in the cupboard, this sheet shows that drill have been done through till June 2021. It is important to remember that fire drills must be done every month, and there must be at least on emergency drill done during the year.