ISS of BC Welcome House Centre

. My experience at ISS of BC, Vancouver branch has been truly wonderful. The whole team is kind, professional, and always ready to help — especially Ms. Doreen, who supports students with so much care and positivity. I would like to give a special thank-you to Mr. Alex Yang, an outstanding and inspiring instructor. He is not only knowledgeable and well-prepared, but also patient, energetic, and very encouraging. After every class, he thoughtfully emails all the lesson materials and even prepares study plans for holidays, showing his true passion and dedication to teaching. I’m deeply grateful to ISS of BC for creating such a supportive learning environment. I sincerely hope this amazing organization continues to help newcomers build confidence and find their path to success in Canada. (Review based on my experience at the Victoria Drive location in Vancouver.)

I had a very positive experience with the Skills Hub program at ISS of BC (Vancouver location, Victoria Drive). The program was practical, well-structured, and focused on real, actionable support rather than theory. My case manager, was professional, approachable, and genuinely invested in helping participants move forward. The workshops were clear, relevant, and provided insights that were useful in navigating the job market. I’d also like to acknowledge the Skills Hub manager, Ms. Bita Firouzian, for her strong leadership and for fostering a supportive and encouraging environment for both staff and participants. Overall, Skills Hub provides valuable guidance and meaningful support, and I would confidently recommend their services to others.

Great experience at ISS of BC – Welcome Centre. Special thanks to Samara Naji for her kindness, professionalism, and clear guidance. She was very helpful and made the process easy and comfortable. Highly appreciated

Since the day I arrived in Canada as a refugee, Huda Alanny, has supported me with incredible care. At the Welcome Center, he was always friendly, patient, and very helpful. He guided me through every step, helped me understand the processes, and made me feel safe. I feel very lucky to have met such a dedicated worker. Thank you, Huda Alanny!