Maple Tree Children's Centre (Phoenix)

No violations recorded at this inspection.

• The licensee must review the care plan at least once each year with a parent of the child requiring extra support and any person requested by the parent.

  Observation. Licensing audited six care plans. One care plan indicated it had not been reviewed since May 2025, and one care plan indicated it had not been reviewed since April 2025.

  Corrective action. Ensure care plans are reviewed at least once each year with a parent of the child requiring extra support and any person requested by the parent.

  3070 - CCLR 58(2)(b)
• A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child

  Observation. Licensing observed two nails exposed on the climbing structure at the top of the yellow slide in the Group Child Care (30 Months to School Age) program.

  Corrective action. Ensure children do not have access to any object or substance that may be hazardous to their health or safety.

  3000 - CCLR 17

No violations recorded at this inspection.

No violations recorded at this inspection.

• A licensee, other than a licensee who provides a care program described as School Age Care on School Grounds, must ensure that any heated water accessible to children is heated to no more than 49° Celsius.

  Observation. Licensing tested hot water at two sinks where children access hot water and the hot water temperature was 52° and 50° Celsius. This represents an immediate risk to the health and safety of children in care and must be corrected immediately. The hot water tank was turned down during the inspection. Licensing retested the hot water and the hot water temperature was 45° Celsisus.

  Corrective action. Ensure any heated water accessible to children is heated to no more thsan 49 degrees Celsius.

  3000 - CCLR 47
• A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child

  Observation. Licensing observed one exposed electrical outlet. Manager corrected during inspection.

  Corrective action. Ensure children do not have access to any object or substance that may be hazardous to their health or safety.

  3000 - CCLR 17

No violations recorded at this inspection.

No violations recorded at this inspection.

• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person

  Observation. Licensing audited six staff files and observed one missing a second character reference from file.

  Corrective action. Ensure all staff files have character references obtained.

  3010 - CCLR 19(1)(b)

No violations recorded at this inspection.

• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person

  Observation. Licensing audited five staff files and observed one file missing character references.

  Corrective action. Ensure character references are obtained for all employees.

  3010 - CCLR 19(1)(b)
• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: a criminal record check for the person

  Observation. Licensing audited five staff files and observed one file missing a Criminal Record Check.

  Corrective action. Ensure CRC's are obtained for all staff.

  3010 - CCLR 19(1)(a)
• A licensee must ensure that each employee practices implementing the fire drill system at least once each month,
  3010 - CCLR 22(2)(b)
• A licensee must ensure that safe drinking water is available to children.

  Corrective action. .

  3050 - CCLR 48(5)
• Log kept of all inspections, maintenance & repairs

  Observation. Licensing observed the Group Child Care (30 Months to School Age) had not recorded their outdoor checks since September 21, 2023.

  Corrective action. Ensure a log kept of all insepctions, maintenance and repairs.

  3070 - SPS DOLSOP (Log Kept)
• A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care
  3080 - CCALA 7(1)(b)(i)
• A licensee must display in a prominent place in the community care facility the certificate of any educator or assistant employed to work in the community care facility.
  3080 - CCLR 11(4)

• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: a criminal record check for the person

  Observation. Licensing audited five staff files and observed one file missing a Criminal Record Check.

  Corrective action. Ensure CRC's are obtained for all staff.

  3010 - CCLR 19(1)(a)
• A licensee must display in a prominent place in the community care facility the certificate of any educator or assistant employed to work in the community care facility.

  Observation. Licensing observed one staff working without a posted certificate.

  Corrective action. Ensure certificates or copy of the certificate of any educator or assistant employed displayed in a prominent place at the facility.

  3080 - CCLR 11(4)
• A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

  Observation. Licensing observed the lead in water corrective action plan had not been followed. Licensing observed that six days in September the water had not been recorded that the water had been flushed for two minutes at the beginning of the day. Staff stated that she did not know if the water had been flushed for two minutes on the days not recorded.

  Corrective action. Ensure the community care facility operates in a manner that will promote the health, safety and dignity of the children in care.

  3080 - CCALA 7(1)(b)(i)
• Log kept of all inspections, maintenance & repairs

  Observation. Licensing observed the Group Child Care (30 Months to School Age) had not recorded their outdoor checks since September 21, 2023.

  Corrective action. Ensure a log kept of all insepctions, maintenance and repairs.

  3070 - SPS DOLSOP (Log Kept)
• A licensee must ensure that safe drinking water is available to children.

  Observation. Licensing observed the corrective action plan for lead in water had not been followed for seven days. The lead in water had not been recorded and staff did not know if the two minute flush had been done.

  Corrective action. Ensure safe drinking water is available to children.

  3050 - CCLR 48(5)
• A licensee must ensure that each employee practices implementing the fire drill system at least once each month,

  Observation. Licensing observed no record of fire drills. Staff stated they do not practice fire drills.

  Corrective action. Ensure employees practice implementing fire system at least once each month.

  3010 - CCLR 22(2)(b)
• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person

  Observation. Licensing audited five staff files and observed one file missing character references.

  Corrective action. Ensure character references are obtained for all employees.

  3010 - CCLR 19(1)(b)

No violations recorded at this inspection.

• In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58,
  3070 - CCLR 59(a)
• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: a criminal record check for the person
  3010 - CCLR 19(1)(a)
• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person

  Observation. Licensing audited six staff files and observed one missing one character reference.

  Corrective action. Ensure all staff files have character references.

  3010 - CCLR 19(1)(b)
• A licensee must not employ a person in a community care facility as an educator or an assistant unless the person holds a valid certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry
  3010 - CCLR 19(4)(a)
• Without limiting subsection (1), a licensee must ensure that the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.
  3030 - CCLR 34(2)(b)
• A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care
  3060 - CCALA 7(1)(b)(i)
• The licensee must develop the care plan in consultation,with a parent of the child requiring extra support and any person requested by the parent.

  Observation. Licensing observed a child with a support worker that did not have a care plan developed.

  Corrective action. Ensure care plan developed in consultation with parent and any person requested by the parent.

  3070 - CCLR 58(2)(a)

• A licensee must ensure that safe drinking water is available to children.

  Observation. Licensing observed the corrective action plan of running the water for two minutes and recording had not been recorded for 6 days.

  Corrective action. Ensure safe drinking water if available to children.

  3050 - CCLR 48(5)
• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: a criminal record check for the person

  Observation. Licensing audited six staff files and observed one missing Criminal Record Check.

  Corrective action. Ensure CRC's are obtained for all staff.

  3010 - CCLR 19(1)(a)
• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person

  Observation. Licensing audited six staff files and observed one missing one character reference.

  Corrective action. Ensure all staff files have character references.

  3010 - CCLR 19(1)(b)
• A licensee must not employ a person in a community care facility as an educator or an assistant unless the person holds a valid certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry

  Observation. Licensing audited six staff file and observed two files had not been verified through the ECE BC Registry.

  Corrective action. Ensure educator or assistant holds valid certificates, Licensee has verified certification.

  3010 - CCLR 19(4)(a)
• Without limiting subsection (1), a licensee must ensure that the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

  Observation. Licensing observed an Early Childhood Educator and a Responsible Adult, in a support role, with eleven children on arrival. There was no ECEA present.

  Corrective action. Ensure ratio of employees to children is no less than Schedule E.

  3030 - CCLR 34(2)(b)
• A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

  Observation. Licensing observed that the Corrective Action for Lead in Water had not been recorded. The Manager stated that the facility does a two minute flush daily but they have not been recorded.

  Corrective action. Ensure corrective action plan for lead in water is followed and the two minute flush is being recorded daily.

  3060 - CCALA 7(1)(b)(i)
• The licensee must develop the care plan in consultation,with a parent of the child requiring extra support and any person requested by the parent.

  Observation. Licensing observed a child with a support worker that did not have a care plan developed.

  Corrective action. Ensure care plan developed in consultation with parent and any person requested by the parent.

  3070 - CCLR 58(2)(a)
• In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58,

  Observation. Licensing observed one staff file was not on site at time of inspection. This was corrected at time of inspection.

  Corrective action. Ensure files are kept in a single place at the facility records referred to in Sections 56-58.

  3070 - CCLR 59(a)

• A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child
  3000 - CCLR 17
• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: a criminal record check for the person
  3010 - CCLR 19(1)(a)
• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person
  3010 - CCLR 19(1)(b)
• A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person
  3010 - CCLR 19(1)(b)
• A licensee must not employ a person in a community care facility as an educator or an assistant unless the person holds a valid certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry
  3010 - CCLR 19(4)(a)
• A licensee must keep, for each child, a record showing the following information:(i) a photograph or digital image of the child, and other information that can be used to readily identify the child in an emergency
  3070 - CCLR 57(2)(i)
• A licensee must establish a program to instruct children in, and to practise the rules of, health and hygiene.

  Observation. Licensing observed that bedding was stored in individual bins.

  3060 - CCLR 46(1)
• A licensee must establish a program to instruct children in, and to practise the rules of, health and hygiene.
  3060 - CCLR 46(1)
• A licensee must keep, for each child, a record showing the following information: (a)name, sex, date of birth, medical insurance plan number (MSP number does not apply to REC only) and immunization status.
  3070 - CCLR 57(2)(a)
• A licensee must keep, for each child, a record showing the following information: (a)name, sex, date of birth, medical insurance plan number (MSP number does not apply to REC only) and immunization status.
  3070 - CCLR 57(2)(a)
• A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner (doctor's name and number does not apply to REC only) and emergency contact
  3070 - CCLR 57(2)(d)
• A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner (doctor's name and number does not apply to REC only) and emergency contact
  3070 - CCLR 57(2)(d)
• A licensee must not employ a person in a community care facility as an educator or an assistant unless the person holds a valid certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry
  3010 - CCLR 19(4)(a)
• A licensee must keep, for each child, a record showing the following information:(i) a photograph or digital image of the child, and other information that can be used to readily identify the child in an emergency
  3070 - CCLR 57(2)(i)
• In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58,
  3070 - CCLR 59(a)
• In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58,
  3070 - CCLR 59(a)
• Log kept of all inspections, maintenance & repairs
  3070 - SPS DOLSOP (Log Kept)
• Log kept of all inspections, maintenance & repairs
  3070 - SPS DOLSOP (Log Kept)
• A licensee must display in a prominent place in the community care facility the certificate of any educator or assistant employed to work in the community care facility.
  3080 - CCLR 11(4)