Holding Hands Childcare

• C2.1 - Are written policies and procedures in place to guide employees in all matters regarding the care and supervision of children?Non-critical

  Observation. The facility has transitioned to a digital record-keeping system; however, there remains a requirement to obtain and retain written permission for the safe release of children. There is a risk that children may be released without appropriate authorisation if written permission for the safe release of children is not obtained, retained, or readily accessible within the digital record-keeping system. This may result in children being released to unauthorised individuals, placing them at risk of harm and compromising safeguarding arrangements. Submit by March 3, 2026, details regarding how you have ensured all required facility records are complete and the system developed to ensure compliance is maintained.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. The facility has transitioned to a digital record-keeping system; however, there remains a requirement to obtain and retain written parental consent authorising staff to call an ambulance if required. There is a risk that emergency medical treatment may be delayed if written parental consent cannot be promptly located at the time of an incident. Submit by March 3, 2026, details regarding how you have ensured all required facility records are complete and the system developed to ensure compliance is maintained.

• C3.2 - Are persons qualified and appropriately replaced?Critical

  Observation. Found the staffing file did not include evidence that the certificate was verified by the licensee using a system established and maintained by the director of early childhood educator registry. As per Section 19 of CCLR, a Licensee must not employ a person until all required documents have been obtained. Submit by, February 4, 2026, how you have addressed this requirement.

• C10.2 - Are children supervised, and are employee to children ratios maintained?Critical

  Observation. A child’s file was not available for review, and an additional child present at the facility was not listed on the daily attendance sheet. Review of previous records indicates that there are already three children under the age of three enrolled and attending the facility. As a result, it could not be determined whether the facility is in compliance with the age group and maximum number of children permitted under Schedule E of the Child Care Licensing Regulation. Going over the approved number of children under 3 years old compromises supervision, health, and safety standards, creating an environment where the likelihood and severity of harm are increased, and care needs cannot be met appropriately or consistently. Submit by Jan 22, 2026, how you have addressed this requirement.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. A two month old infant was observed in a bouncy chair unanchored on top of a table outside. This is an immediate fall risk which can lead to a serious potentially life-threatening injury. Bouncy chairs are designed for use on the floor only. Submit by January 15, 2026, how you have addressed this requirement. Observed a wheel barrel standing up and leaning up against the shed accessible to children in the outdoor play area. Ensuring the facility is in good repair and free from hazards is important to prevent injuries and ensure a safe environment for children. Submit by January 15, 2026, how you have addressed this requirement. It was observed that the door to the licensee’s personal residence was wide open and accessible to children in care. This space is unlicensed and has not been assessed to meet the safety requirements outlined in the Child Care Licensing Regulation. The door to this area is required to remain closed and inaccessible to children in care at all times. Submit by January 15, 2026, how you have addressed this requirement.

• C6.1 - Are acceptable hygiene practices maintained?Non-critical

  Observation. It was observed that the table where children eat was not cleaned and had leftover food pieces on the surface. It was also observed that there was a lack of available hand cloths provided by the licensee for children to use after washing their hands. Additionally, children’s napping bedding was observed to be stacked together with blankets touching each other. These conditions present health risks to children in care, primarily related to infection control, hygiene, and the potential spread of illness. Submit by, January 28, 2026, how you have addressed this requirement.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. Found a child who was present in care did not have any child file or personal information available. The Child Care Licensing Regulation requires the Licensee to keep current records for each child so that in the event of an emergency the Licensee has current personal information regarding the child. Submit by January 28, 2026, how you have addressed this requirement. Found a child who was present was not signed into the facility with daily attendance. The Licensee is required to keep a record of attendance that indicates whether a child is absent or, if the child is present, the time of arrival and departure. It is important to have an up-to-date account of who is in care at any given time in the event of an emergency. Submit by January 22, 2026, how you have addressed this requirement.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. Found an incomplete staffing file missing the required Criminal Record Check under the facility name. As per Section 19 of CCLR, a Licensee must not employ a person until all required documents have been obtained. Submit by, February 4, 2026, how you have addressed this requirement.

No violations recorded at this inspection.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. The facility is waiting for CRC renewals. Reminder to ensure ECE validation is in the staffing file.

• C6.1 - Are acceptable hygiene practices maintained?Non-critical

  Observation. Licensing observed the diapering change surface was not sturdy and the changing mat can easily slip off the elevated surface. Reminder, if individual cloths are being used after washing hands, ensure they are not touching each other.

• C3.1 - Does the facility have sufficient employees who possess adequate training and experience to meet the care, supervision, and needs of the children?Non-critical

  Observation. Licensing confirmed there was no staffing file available at time of inspection. Only staff present at the facility had an expired first aid certificate.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. The facility is currently not maintaining current photos of the children in care or emergency card information when they leave the premise. Currently the facility is not maintaining a log for all play space inspections, maintenance and repairs. Licensing discussed options for how to come into compliance.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. Licensing observe the following: -A larger climber with a slide has a broken platform at the top which is unsafe for children, please repair or remove. -Items to be removed wheel barrel, stack of dirty bins, household paint cans, broken umbrella stand, umbrella and other personal items in the children's outdoor play area. -The outdoor play area is very clutter with the amount of toys and equipment available. Most of the equipment does not have 6 feet clearance around it. -Found chemical cleaning spray bottle in the bathroom that was accessible to children. -Sandbox was open without a cover and the cover provided is too small and does not fit the entire sandbox.

• C10.1 - Are children provided with a healthy and safe environment, and protected from harmful actions?Non-critical

  Observation. During the inspection Licensing found overnight care was provided without prior approval. There was no recorded departure time. Submit a detailed plan on how you will complies with requirements set out in Schedule F.

• Has the facility been tested for radon gas?Non-critical
• C6.1 - Are acceptable hygiene practices maintained?Non-critical

  Observation. Licensing discussed the facility's hand washing system after observing only one hand towel for all of the children. Licensing requires a hand washing system that ensures children are not sharing the same hand towel to reduce the spread of germs. Licensing observed the diapering mat which was not secured to the diapering change table.

• C4.1 - Are facility records current and complete?Non-critical

  Observation. Licensing discovered not all of the requirements were completed on the children's files.

• C7.1 - Is the facility safe, sanitary, free from hazards, in good repair, and appropriate for the age and development of children?Non-critical

  Observation. The following was observed in the outdoor play space: -a large gap between the fence and the outlining hedges which does not completely enclose the play space. -a deteriorating picnic table that had broken boards and wood splintering throughout. -the climbing dome had no protective surfacing underneath it. -play equipment that did not have 6 feet of clearance around it. -unused house hold items stored beside the shed and accessible to children. -retaining wall beside the shed had bricks falling out.

No violations recorded at this inspection.