Smart Start Childcare Center

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. Beds and bedding in the nap room are touching each other. To help stop the spread of germs beds and bedding must not touch each other. A tower fan in the nap room is not secured to the wall and poses a tipping hazard.

Corrective action. The manager will ensure beds and bedding are not touching and that the fan is secure. .

A licensee must ensure that all indoor and outdoor play materials and equipment accessible to children are (b) safely constructed, free from hazards and in good repair.

Observation. The fence in the back yard is overgrown with weeds and is starting to collapse.

Corrective action. The manager will ensure that the weeds are removed and that the fence is not collapsing.

Without limiting subsection (1), a licensee must ensure that (a) children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E.

Observation. On Multiple days between April 2, 2026 - May 13, 2026 nine children were at the facility at the same time. This exceeds the maximum capacity of the facility.

Corrective action. The manager must ensure that no more than eight children at in care at the same time.

A licensee must: (b) have an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.

Observation. There are not enough emergency supplies for all children for up to 72 hours.

Corrective action. The manager will ensure there are enough emergency supplies for eight children for up to 72 hours.

A licensee must keep, for each child, a record showing the following information: (h) any special instruction respecting the child's diet, medication, participation in a program of activities, or other matter relevant to the child's care, (i) given by the child's parent to the licensee in writing.

Observation. Written instructions are not available for a child requiring non-prescription cream.

Corrective action. The manager will ensure written insturciotns directions staff on how to use the cream are available

Observation. The maximum capacity of the facility in the GCC Under 36 Months program was exceeded.

Corrective action. The manager will ensure that the maximum capacity of the facility is not exceeded.

Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

Observation. When the Licensing Officer arrived at the facility, one ECE staff was alone with six children. The staff said the Licensee Contact had been gone for about one hour. This is not allowed as no more than four children are allowed per staff. The Licensee Contact arrived at the facility during the inspection and said she knew that she should have not left one staff with six children.

Corrective action. The Licensee Contact said that she will ensure that the child to staff ratio is in compliance with the legislation at all times and will not leave the facility unless there is adequate staffing.

A licensee must ensure that the entire outdoor play area is (a) enclosed in a manner that is suitable for the age and development of children, and will ensure that children are free of harm.

Observation. Two metal supports on the backyard outdoor play are have sharp edges accessible to children.

Corrective action. The Licensee Contact will ensure children do not have access to these sharp edges.

A licensee must ensure that children do not have access to any object or substance that may be hazardous to the health or safety of a child.

Observation. At times children have their hands washed at the kitchen sink. Bleach spray, dish soap and windex are accessible to children at this sink.

Corrective action. The Licensee Contact will ensure that children do not have access to these products.

A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.

Observation. An upright piano has been placed in the main play room. Foam that covers some of the sharp edges of the piano is falling off and there are also sharp edges that have not been covered that are at child height.

Corrective action. The Licensee Contact said she will ensure all sharp edges of the piano are covered in foam that is securely attached.

Applicants for licences and licensees must notify a medical health officer immediately of any change in the information provided under section 9.

Observation. An area of the backyard has been fenced and is being used for outdoor play and Licensing had not been informed of this. This space was not included in the site plan submitted with the application for licence.

Corrective action. The Licensee Contact will submit an updated site plan which includes the area of the backyard that they would like children to use.

A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.

Observation. Files for six children were reviewed. Contact information. for a doctor or medical clinic was unavailable in one file and contact information for an emergency person was unavailable in another file.

Corrective action. The Licensee Contact will ensure all children's files contain the required information.

A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.

Observation. The app used to record time in and out does nor record time. Although a hard copy of time in and out is also kept, this was not completed for any children on June 10th and 11th.

Corrective action. The Licensee contact will ensure staff use the paper time in/out sheet to record times as well as using the app.

A licensee must keep, for each child, a record showing the following information: (i) a photograph or digital image of the child, and other information that can be used to readily identify the child in an emergency.

Observation. Photos were not available for any of the children.

Corrective action. The Licensee Contact said she will ensure a photo is available for all children.

A licensee must not continue to employ a person in a community care facility unless the licensee has evidence that the person continues to comply with the Province's immunization and tuberculosis control programs.

Observation. A file fro one staff was not at the facility and evidence of immunization status was not available.

Corrective action. The Licensee Contact will ensure evidence of immunization status is available for all staff.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.

Observation. Criminal record checks were not available for two staff. Staff must have a valid criminal record check before they start work.

Corrective action. The Licensee Contact will ensure all staff have a valid criminal record check before they start work.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.

Observation. A file for one staff member was not at the facility evidence of character references was not available.

Corrective action. The Licensee Contact will ensure references are available for all staff.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (c) a record of the person's work history.

Observation. A file for one staff was not at the facility and a resume was not available.

Corrective action. The Licensee Contact will ensure a resume is available for all staff.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (d) copies of any diplomas, certificates or other evidence of the person's training and skills.

Observation. A file for one staff was not at the facility and evidence of the person's training was not available.

Corrective action. The Licensee contact will ensure an certificate is available for all staff.

A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (f) evidence that the person has complied with the Province's immunization and tuberculosis control programs.

Observation. A file for one staff was not avaible and immunization status was not obtained for one or more employees.

Corrective action. Teh Licensee Contact will ensure immunizatiosn status is avaialbe for all staff.