Dover Learning Center - Maple Ridge

No violations recorded at this inspection.

• A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance.

  Observation. A staff used inappropriate guidance strategies with children including using harsh tones, and pulling and grabbing children.

  Corrective action. Corrective action plan required.

  14220 - CCLR s.51(1)(a)

• A licensee must ensure that children are adequately supervised by qualified employees in sufficient numbers to meet the needs of each child.

  Observation. An ECE was not always present at the facility.

  Corrective action. Corrective action plan required.

  14010 - CCLR s.34(1)
• A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee.

  Observation. On three occasions, the licensee did not notify Licensing that a child was involved in a reportable incident as required.

  Corrective action. Corrective action plan required.

  19030 - CCLR s.55(2)(a)
• A licensee must keep current records of each of the following: (f) a log of minor accidents, illnesses and unexpected events involving children, that did not require medical attention and were not reportable incidents described in Schedule H.

  Observation. Minor incidents were not always documented by staff.

  Corrective action. Corrective action plan required.

  19050 - CCLR s.56(1)(f)
• A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.

  Observation. Attendance records did not accurately reflect the children present in care.

  Corrective action. Corrective action plan required.

  19090 - CCLR s.57(2)(c)
• During an investigation or inspection, a person must not do either of the following: (b) withhold, conceal or destroy any records or information relevant to the investigation or inspection or required by the medical health officer.

  Observation. Licensing determined information relevant to the investigation was not fully disclosed by staff.

  Corrective action. Corrective action plan required.

  10090 - CCLR s.12(1)(b)

• A licensee must make available to parents information on the food and drink given to children.

  Observation. Staff are not always informing the families about the food provided to their children.

  Corrective action. The designated director confirmed that documentation of food provided to children will be given to families moving forward.

  17120 - CCLR s.48(6)

• A licensee must do all of the following

  A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care,

  Observation. Staff were transporting children for extended periods of time and were caring for children at various locations.

  Corrective action. The designated director to provide a written response.

  14360 - CCALA s.7(1)(b)(i)
• Without limiting subsection (1), a licensee must ensure that (a) children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E.

  Observation. Staff were caring for school age children, and the number of children in care between 30 and 36 months was exceeded for the program type.

  Corrective action. The licensee to provide a written response.

  14020 - CCLR s.34(2)(a)
• A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.

  Observation. Attendance records did not reflect when children were being transported and/or were off-site.

  Corrective action. The designated director to provide a written response.

  19090 - CCLR s.57(2)(c)
• In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58.

  Observation. There was no file available on-site for a child in care.

  Corrective action. A corrective action plan to address the contravention has been provided.

  19320 - CCLR s.59(a)