Dover Learning Center

• EQUIPMENT AND FURNISHINGS

  A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.

  Observation. The following was observed: -A climbing play mat cover was peeling and unable to be properly sanitized. -Three out of three cribs had visible splintered wood in multiple areas, accessible to children. A temporary loose cover was placed on several of the worn out areas.

  Corrective action. The staff confirmed the splintered wood would be fixed and monitored daily moving forward prior to children's use and the play mat would be covered and removed if unable to properly sanitize

  11020 - CCLR s.13(2)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (k) the date on which the child stops attending the community care facility.

  Observation. Three out of three children's files reviewed did not have the end date documented.

  Corrective action. The staff confirmed end dates will be added to each file to reflect the last date in care

  19180 - CCLR s.57(2)(k)
• RECORDS AND REPORTING

  A licensee must keep a record referred to in section 57 [records for each child] for at least 2 years from the date the child who is the subject of the record is discharged from the community care facility.

  Observation. Files of four children who no longer attend were no longer available or on site.

  Corrective action. The staff confirmed a copy of each child's file will be kept on site for each child as required

  19360 - CCLR s.60(5)
• STAFFING

  A licensee must keep (a) in the case of employees, all records required under section 19 (1) [character and skill requirements] for the entire time that the subject of the records is an employee of the community care facility.

  Observation. The manager and substitute staff files were unavailable for review

  Corrective action. The staff confirmed all staff files will be obtained and kept on site, accessible as required

  12450 - CCLR s.60(3)(a)

• Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

  Observation. An ECE/IT was not regularly present in April and May 2026.

  Corrective action. The manager confirmed an ECE/IT has been scheduled and present as of June 2026.

  14030 - CCLR s.34(2)(b)

• A licensee must do all of the following

  A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care,

  Observation. Children were transported for extended periods of time, and attendance was not kept and children were not counted in ratio during this time.

  Corrective action. Corrective action plan required.

  14360 - CCALA s.7(1)(b)(i)
• Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

  Observation. There was no ECE/IT staff regularly present.

  Corrective action. The licensee has provided a corrective action plan to address the contravention.

  14030 - CCLR s.34(2)(b)
• During an investigation or inspection, a person must not do either of the following: (b) withhold, conceal or destroy any records or information relevant to the investigation or inspection or required by the medical health officer.

  Observation. Information relevant to the investigation was withheld and modified.

  Corrective action. Corrective action plan required.

  10090 - CCLR s.12(1)(b)

• LICENSING

  A licensee must display in a prominent place in the community care facility both the licence, including any terms or conditions of the licence, and the name of the manager.

  Observation. Manager name was not posted in the facility.

  Corrective action. The manager said it will be posted today.

  10050 - CCLR s.11(1)
• RECORDS AND REPORTING

  A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.

  Observation. Records of departure were not available for some children on multiple days of attendance.

  Corrective action. The manager said they will be recorded moving forward.

  19090 - CCLR s.57(2)(c)

No violations recorded at this inspection.